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21 Jun 2025
Saturday
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22 Jun 2025
Sunday
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2 Adults - 0 Child
1 room

Aria Centra Hotel Surabaya
8.4

Excellent

48 Guest reviews

8.4
Excellent
48 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.8/10
Comfort8.2/10
Condition8.2/10
location10/10
Neighborhood8.6/10
Amenities9.0/10

Jl. Tais Nasution No.37, Embong Sawo, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
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Hotel Description

With a stay at Aria Centra Hotel Surabaya in Surabaya (Embong Kaliasin), you'll be within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This hotel is 1.1 mi (1.8 km) from Balai Pemuda and 1.2 mi (1.9 km) from Surabaya Plaza Shopping Mall. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 17
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000.00 per night

We have included all charges provided to us by the property.

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
17
Optional fees
  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 62500 for children
  • Airport shuttle fee: IDR 242000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Banquet facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Meeting rooms

Designated smoking areas

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 1076

Conference space size (meters) - 100

Snack bar/deli

Free self parking

Free valet parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Terrace

Banquet hall

Hotel reviews

8.4
Excellent48 Verified Reviews
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Cleanliness8.4/10
Service8.8/10
Comfort8.2/10
Condition8.2/10
location10/10
Neighborhood8.6/10
Amenities9.0/10
10/10
Exceptional
Verified traveler, 28 Jan 2025
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Fantastic hotel at a great price!

Hotel was beautiful, food was great and the staff were absolutely wonderful!

8/10
Excellent
Belinda, 19 Jan 2025
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Nice & delicious selection for the Indonesian breakfast menu. It kept changing everyday during our stay. The aircons in the bedrooms are not cold enough even though I had turned them on to the maximum.There were no aircons inside the lift & on the corridor either. It was hot & stuffy

8/10
Excellent
Philipe, 07 Jan 2025
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Staff were awesome and the breakfast was good.

10/10
Exceptional
Esa, 25 May 2024
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Very clean, friendly staffs, very comfort the bed

8/10
Excellent
Verified traveler, 02 May 2024
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Everything good except aircon

Nice breakfast, friendly and helpful staff. Aircon not cold otherwise the hotel deserve better rating

10/10
Exceptional
Dawn, 15 Mar 2024
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Staff was very helpful. Short walk to the mall.

8/10
Excellent
Deddy, 30 Jan 2024
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Great location, close to shopping centre and business

6/10
Fair
DANIEL, 28 Aug 2022
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Trees

10/10
Exceptional
Lie, 06 Nov 2020
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Great stay

It was a great stay, the only thing that was lacking was that there was no swimming pool. Other than that, everything was great.

10/10
Exceptional
Verified traveler, 12 Jan 2020
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Comfortable stay, near a shopping center

Very convenient, the staf are very helpful, polite and always smiling

8/10
Excellent
Verified traveler, 27 Dec 2019
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Good 3-4 star hotel. Location is good with many food eatery around.

10/10
Exceptional
Deedee, 06 Dec 2019
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Great hotel!

Love this hotel and would definitely recommend it. The hotel is quite new. It has a modern style to it. The staff are friendly, room is clean, service is very nice, breakfast is good. It was a very good stay and I will stay there again for sure.

8/10
Excellent
Verified traveler, 15 Nov 2019
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Friendly staff. Overall clean and comfortable bed But need to have hairdryer in room

8/10
Excellent
Cyin, 31 Mar 2019
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The room was clean, staffs are friendly. Location was near to shopping centre.

8/10
Excellent
Willie, 08 Mar 2019
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Very convenient.. cheap and clean too

8/10
Excellent
Gina, 06 Aug 2018
expedia-logo-v2.pngTraveller

Good location whereby its in the town center, easily access to shopping mall 5-10 mins away from hotel via taxi/grab car. There's a supermarket located right next to the hotel. The hotel room condition is normal but the towel is a little bit dirty and noise separation is a little poor where you can hear neighbor guests talking and showering. Overall it was a pleasant stay for this good deal of hotel price.

8/10
Excellent
fadzuin, 04 Jul 2018
expedia-logo-v2.pngTraveller

staff with integrity

my dad left his wallet in the hotel room and only realized it after we left the hotel 30mins ...I quickly make a call to the hotel receptionist and informed them about the wallet..10min later they called me back to informed that they had found the wallet...we were so thankful that nothing was missing..staff were very helpful and nice.:)

4/10
Poor
Venkatesh Anand, 29 Apr 2018
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Very bad experience, will never return

Had a very bad experience at this hotel. They put me on smoking room on first day although I booked non-smoking. I agreed since it was told only for one night. The second day when I asked for room change they insisted that the room I am staying is non-smoking and they can put air freshener. Another bad thing was I left a personal equipment in the room but when I called back after checkout they denied of any personal item left behind.

10/10
Exceptional
Pearline, 28 Apr 2018
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Hotel room cosy, nice n comfort but Breakfast LOUS

The hotel was quite good, reception staff are friendly. Except that the daily breakfast definitely need to improve. Food are cold n not serve warm. person who fryung egg has no experience? egg shell found inside omelette. Choices of breakfast really no good, little selection, fried chicken are always too dried n Hard to eat. Might not consider staying here again UNLESS breakfast improve their STANDARD

8/10
Excellent
Agus Kurniawan, 07 Jul 2017
hotel-logo-v2.pngTraveller

Best value for money

Nice hotel, perfect location(about less than 5 minutes driving to Tunjungan Plaza), around 2 minutes walking to Hokky supermarket. The room is spacious, the Air Con is cold, nice view from the room(can see the Suramadu bridge from my room which is at 18th floor). The breakfast was okay, nothing too fancy, regular fried rice, noodle, porridge, and some pastry more than enough for me. Only thing that bad for me is the limited parking spot. Good thing they have free valet service. Overall, for hotel that cost less than 50 bucks this one has the best value for money.

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