Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Day (December 25) Gala Dinner per adult: EUR 50.00
• Christmas Day (December 25) Gala Dinner per child: EUR 30.00 (from 4 to 10 years old)
• New Year's Day (January 1) Gala Dinner per adult: EUR 65.52
• New Year's Day (January 1) Gala Dinner per child: EUR 40.00 (from 4 to 10 years old)
• Valentine's Day (February 14) Gala Dinner per adult: EUR 40.00
• Valentine's Day (14 February) Gala Dinner per child: EUR 25.00 (from 4 to 10 years old)
• A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Special Instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 30 per vehicle (roundtrip)
• Rollaway bed fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Ukrainian

English

Italian

Polish

French

Spanish