Apolline Martinique

8.6

Excellent

45 Guest reviews

8.6

Excellent

45 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.6/10

Comfort8.8/10

Condition8.8/10

Neighborhood9.2/10

Amenities9.0/10

Looking forward to my next stay!

Exceptional service! I will be back soon.

I stayed one week and decided to extend my stay. The service is quite good, and the staff is very keen to adapt to any situations. You feel more like at home than a regular hotel. The breakfast is my favorite part. It is personalized and the Maître D. takes note of what you eat and don’t eat. I really appreciated this service, that is quite rare in Martinique. My room had a private heated pool, large deck with 6 foot table, an outdoor shower and a very large bedroom. You really can’t beat that type of environment. You feel safe, in a secluded place so no one bothers you. Upon arrival, I had a very cute attention in the room. As I arrived for my birthday during carnaval, they had placed a flower bouquet, a cocktail and masks, goodies for carnaval. I can’t wait to be back! Thank you to the entire staff. You have been amazing.

Disappointing experience

In this establishment you're asked to feel like you were at home - and you will! That is, if your home is a dark place where you're expected to do everything yourself (like lugging your bags to your room, moving place settings at breakfast or go get the cushions for the lawn chairs), where people are super annoyed if you intrude into their daily routine simply by existing in their space, where whether you'll be greeted or ignored is mood-dependent, where you communication is strictly used to ensure a smooth day for the head of the household and the comfort of the guest isn't a priority. We had booked a junior suite with a garden view here and were given a room without windows. We had to consider ourselves lucky to be able to change after two nights in this nightmare. The manager promised us to have our luggage moved during the day. Well, that didn't happen. The mansion itself is beautiful and breakfast is nice if you exclude the fact that every single day the table was set with only almost clean plates. The interactions with the staff varied between weird and unpleasant - there's certainly no sense of hospitality found here. The experience was very disappointing and we won't recommend this place.

This is a wonderfully situated hotel with a sweeping view down towards Fort-de-France, The staff is unfailingly helpful and cheerful. A delightful place with a gorgeous huge tree (don't recognize it but it looks about 200 years old) where you can sit and enjoy a quiet cup of coffee. A nice lap pool too. This is a class operation. I can't say enough good things about it and the people who run it.

Great property

Stay was wonderfully unique. Was like a bed and breakfast. Staff were very helpful. Don’t skip on the breakfast was a perfect way to start your day

Very nice boutique hotel with a nice view

What a place

We stayed the 1 night before catching a cruise ship it was amazingly beautiful.

Pierre worked with us to assist us when we arrived. We enjoyed our one night at this location.

My husband and I booked this hotel for one week for our 12 year anniversary. We hoped for a peaceful, beautiful space with friendly service and a beautiful place to rest and relax and enjoy ourselves. From arrival it was nothing as we hoped. Unhelpful staff, impossible to find and when you did, useless unless you are perfectly fluent in French. unable to assist or support any of your needs or requests. Over priced, distasteful food and drink possibilities and lack of knowledgeable staff who present horrific food options and over charge you for it. No pool towels/conditioner/toothpaste and additional supply needs even when asked for repeatedly. Attitude with staff when requesting help or assistance. After staying one week in a humid, hot climate we requested our sheets be changed, which they didn’t do during our entire stay. We asked for support to book a restaurant during our stay to the hotel manager, Marc. He didn’t reply. And loud uncomfortable surroundings as the driveway was ripped up when we arrived and builders and work were around the area making noise waking us up from the early morning every day of our stay. Truly the worst stay possible. No assistance or help in understanding our needs, no empathy to try to correct or make things better. Very sad and disappointing.

This villa is absolutely stunning! The staff were so kind and helpful and the rooms were sophisticated and immaculate.

We had a booking for this hotel and when we arrived we have been said it would not be possible to stay because the previous client booked few more days on a platform booking and they were not aware of this! Incredible !!!! Be careful they seem to do this very often!

Simply Amazing!

Staying at Apolline was absolutely amazing! The grounds and amenities are nothing short of breath taking. The infinity pool overlooking Fort de France was spectacular. The staff was extremely polite, professional, and accommodating offering great recommendations for local restaurants. Breakfast in the morning was delicious out on the veranda overlooking the city. It was the perfect way to start the day. The grounds are gated with plenty of room for parking so the added peace of mind of having a secure parking spot is great. We stayed in the Suite which was absolutely enormous with gorgeous views of the city from the private terrace. We could not recommend this place more highly. We are already looking forward to visiting again and would not consider staying anywhere else. Simply perfect.

Very Nice hotel to the neat decoration, green and calm area

Beautiful views ,soothing environment.

Hosts were very hospitable and accommodating. Old -world hotel very pleasing to the senses, felt very at home.Breakfasts were delicious.

Expérience au top

Superbe accueil, magnifique endroit, tres bons conseils du personnel.

Nous sommes restés 1 nuit au paradis, cet endroit est une petite pepite perché sur les hauteurs de fort de France. Autant a l'accueil (lhomme aux yeux verts ,désolée jai zappé le nom😬) que romain au petit dej, une équipe tres avenante ,je recommande mille fois!! Sans parler du lieu!!! Un mot: magique

Belle demeure et personnel au top ! La propreté et finition à améliorer. Séjour sympa

Séjour parfait dans une Villa magnifique avec une vue fabuleuse sur Fort de France et sa baie.