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29 Apr 2025
Tuesday
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30 Apr 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Jacksonville (Northwest), Apm Inn and Suite is within a 10-minute drive of Prime F. Osborn III Convention Center and Florida Theatre. This hotel is 7.4 mi (11.9 km) from VyStar Veterans Memorial Arena and 7.7 mi (12.4 km) from TIAA Bank Field. Make yourself at home in one of the 207 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 9:00 AM to 7:30 PM.
Special Instructions
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a security system and a first aid kit
  • Property Registration Number A&S HOSPITALITY GROUP LLC
Minimal age
21
Optional fees
  • Fee for to-go breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Parking available

Dining services

Concierge

Non-smoking

Business facilities

Accessible facilities

Other

Breakfast available (surcharge)

24-hour front desk

Meeting rooms

Wheelchair accessible parking

Number of restaurants - 1

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Uncovered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Hotel reviews

5.2
Poor49 Verified Reviews
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Cleanliness4.8/10
Service6.0/10
Comfort5.4/10
Condition4.6/10
Amenities4.6/10
2/10
Poor
MICHAEL, 18 Jan 2025
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The circumstances are so poor, I didn't stay.

The condition of the room: Bad odor Heavily soiled Unidentified debris under bed covers Equipment and appliances - poor Overall exterior grounds - poor lighting

2/10
Poor
Derek, 18 Jan 2025
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The rooms was dirty the heat did not work room smell bad have to be to an different room that was just as bad as the first only difference is I got heat in that room

2/10
Poor
Laura, 17 Jan 2025
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The place is in renovation and we should know that in advanced. It’s dirty, dusty and missing things in the room. The staff was nice

8/10
Excellent
Clausel, 15 Jan 2025
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Good

So so

6/10
Fair
Erroll, 13 Jan 2025
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It was a decent place to stay.

4/10
Poor
Verified traveler, 13 Jan 2025
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2stars

It's outdated and bed was made but when I pulled back the sheets it was hair on the sheets long red strands ,the bathroom didn't flush they didn't have a plunger but the staff was Excellent and extremely nice and helpful and did what they could do to assist me

10/10
Exceptional
Heather, 12 Jan 2025
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I been here almost a month and the staff are very friendly and helpful also very respectful. I would recommend anyone I know to stay here it has gotten better in the last 3 years or so but that's because they have new management now and they been working hard to get this hotel where it is now then you.

2/10
Poor
Tim, 09 Jan 2025
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Horrible

This hotel is horrible and should be closed. I lost money because I couldn’t stay there! Had to booked another hotel. I will stop using Hotel.com after this gateway!

10/10
Exceptional
Allison, 08 Jan 2025
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Staff is amazing as always!

2/10
Poor
Clarke, 07 Jan 2025
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Paid for 7 days at 75 a Night and they only gave us credit for three out of seven nights then tried to say that we were out of the nights we paid for it was clearly in black-and-white that they were wrong and I was right so basically do not stay at this hotel. They stole a hunt $7300 from me in my family.

8/10
Excellent
Allison, 05 Jan 2025
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The staff was very friendly and accommodating!

8/10
Excellent
Allison, 05 Jan 2025
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It was very inexpensive and the staff was very accommodating!

2/10
Poor
Cedrik, 05 Jan 2025
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The room was extremely dirty. There were dead roaches in the room. The floorboards by the door were broken off. It was spider webs behind the door. They didn’t have a refrigerator.

8/10
Excellent
Allison, 03 Jan 2025
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I like the staff especially the front desk people! What I did not like was the area, I had no dresser nor a microwave nor refrigerator even though I paid for it! And I stayed for almost a month!

10/10
Exceptional
Walter, 03 Jan 2025
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In a single father with 3 children and the stay has been nice

6/10
Fair
Cheryl, 03 Jan 2025
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Love love

2/10
Poor
Craiggina, 31 Dec 2024
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I use to like the customer service that they provided when I would stay for a day or two but just recently I stayed a week and I had to constantly ask to be accommodated with the proper essentials and housekeeping which should have been done before my check in

6/10
Fair
Jamere, 30 Dec 2024
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Where’s the appliances refrigerator and microwave!

The room was very clean! It just didn’t off refrigerator or microwave. Everything else was ok. A lot of kids that were playing around. The parents were getting along very well! It was a good experience. Just need to to bring in refrigerator and microwave. Ppl wanted to eat and put things up so they didn’t spoil.

10/10
Exceptional
Tavaris, 29 Dec 2024
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Quiet

10/10
Exceptional
Heather, 28 Dec 2024
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I love the staff here they are amazing people

8/10
Excellent
Melissa, 22 Dec 2024
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The place was nice and quiet but the problem came when it was time for my deposit refund. 7 to 10 days is way too long seeing how fast it was taken, it should be refunded just as quickly.

2/10
Poor
camellia, 21 Dec 2024
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Room smelled very bad and the bug man was there to spray.The toilet kept running like crazy and i wouldn’t recommend nobody to go there.The lady Ariel that work the desk has a nasty attitude.

4/10
Poor
marvin ludaway, 18 Dec 2024
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I didn’t like anything at all

10/10
Exceptional
Cheryl, 18 Dec 2024
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Ok

2/10
Poor
John, 17 Dec 2024
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Even at a low price, it was no bargain.

10/10
Exceptional
Heather, 17 Dec 2024
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The people that work the front desk are very respectful and have very strong communication skills and customer service skills.

10/10
Exceptional
Daibaby, 16 Dec 2024
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Nice clean room. Convenient store available right across the street.

2/10
Poor
Ronald, 15 Dec 2024
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I was absolutely underwhelmed at the condition of the rooms and lack of services. No microwave or mini fridge in our room and only one ice machine to serve the complex and it was broke. This is a good one to avoid.

10/10
Exceptional
Earnest, 14 Dec 2024
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Pretty decent

10/10
Exceptional
Andre, 09 Dec 2024
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O

10/10
Exceptional
Earnest, 08 Dec 2024
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Not bad

10/10
Exceptional
Earnest, 08 Dec 2024
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Decent

10/10
Exceptional
Earnest, 08 Dec 2024
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Perfect for pets

10/10
Exceptional
Terrance, 05 Dec 2024
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Toilet had a leak and shower head leaked also only when taken a shower

2/10
Poor
Vicky, 04 Dec 2024
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Horrible rooms. Moldy and rusty. Mirror was so dirty and hair in the shower. Beds were no comfortable and was leaning. We checked out and went next door.

4/10
Poor
Mitchell, 01 Dec 2024
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"You get what you pay for" - run down property in a very sketchy area right off the highway

10/10
Exceptional
Rachel, 01 Dec 2024
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Been several times

The room was pretty and very comfortable. Staff was sweet. Nice property. Will stay again

2/10
Poor
Verified traveler, 27 Nov 2024
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The hotel is really terrible, I don't recommend it. The room was dirty, the windows didn't even have curtains. Everything was terrible.

2/10
Poor
Sydney, 25 Nov 2024
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When I arrived at the facility there were suspicious people roaming all over the property. The room was dirty and smelled disgusting. I ended up leaving as I felt unsafe.

2/10
Poor
Shaniqua, 25 Nov 2024
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The showers are reallllly small. The rooms smell. It’s always people standing around smoking. It’s always music blasting and fighting. The police are there so much that when they get called they take forever to come.

10/10
Exceptional
Michael, 20 Nov 2024
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Nice place

10/10
Exceptional
Jessica, 19 Nov 2024
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Cleaness

8/10
Excellent
Dana, 19 Nov 2024
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Awsum

8/10
Excellent
Dana, 19 Nov 2024
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Owner is really try n to get place clean. Need to improve on the people that stay their wether long time or short time stays. Wish could come up with better rates for people on disability and fixed income.. in a few words. Staff is awsum.

6/10
Fair
Michael, 18 Nov 2024
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Clean and quiet

2/10
Poor
william, 13 Nov 2024
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Disgusting place

This place was completely disgusting. We opened the door and closed it back. I would not even sit on the bed. Drug addicts all outside being load. Went and turned the key back in right away and they wouldnt refund our money for that night. Dont believe the pictures on the website.

8/10
Excellent
Earnest, 13 Nov 2024
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Nice for pets

8/10
Excellent
Ashley, 11 Nov 2024
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Very nice receptionist, the bathroom was very dirty

10/10
Exceptional
Mikhel, 10 Nov 2024
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Nice

2/10
Poor
Trevor, 10 Nov 2024
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My room door didn’t close properly… had to put chair in front of door

10/10
Exceptional
Mark, 09 Nov 2024
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Nice

2/10
Poor
Charles E, 09 Nov 2024
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No television.

6/10
Fair
Shacara, 09 Nov 2024
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They need to work on making sure that their property is up to date

4/10
Poor
Martin, 06 Nov 2024
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They need to remodel this place.

2/10
Poor
Queen, 04 Nov 2024
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This property needs to be closed down it’s not safe there. The rooms are not up to par you have the staff dress in street clothes. it seems to be a prostitution and a drug hotel. I do not recommend this hotel for anyone to stay. It is not even safe for an animal to stay there alone.

2/10
Poor
Cedric, 03 Nov 2024
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Nastiest place I ever booked, I left and went stayed somewhere else!!!!

2/10
Poor
Youssef, 02 Nov 2024
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They know the condition of their hotel

2/10
Poor
Bill, 31 Oct 2024
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Room was moldy, soggy, dirty, nasty, beaten up. Had roaches as well. Most guests publicly smoked weed and drank. Bad management.

10/10
Exceptional
Mark, 29 Oct 2024
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Nice

4/10
Poor
Brenda, 28 Oct 2024
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Not at all like pictured. Very old. Even had a hole in floor

10/10
Exceptional
Carlos, 26 Oct 2024
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Everything was very good

10/10
Exceptional
Jessica, 24 Oct 2024
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It's a safe place to stay for families and the pool makes you feel like your at the beach in the center of town.

10/10
Exceptional
Cheryl, 20 Oct 2024
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Great

10/10
Exceptional
Jill, 20 Oct 2024
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We came to APM in an emergency evacuation before Hurricane Milton. Without knowing us at all, they confirmed our Expedia reservation and held it late into the night. We are both disabled and they even found a room for disabled customers. Pat and Brandy were wonderful at the desk and we felt safe staying with them. We ended up needing extra days as it was too awful to go home right away and they were able to do that for us too. We will come back and see the folks at APM again under less stressful times. Thank you!!!!!!!

2/10
Poor
Guyu, 20 Oct 2024
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Roach coat. Drug deals, prostitutes police battery ram marks on my door. Do not recommend. Also no refrigerator, or microwaves as advertised.

10/10
Exceptional
Gina, 19 Oct 2024
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Super efficient and very hospitable staff.

2/10
Poor
Gus, 16 Oct 2024
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Terrible

Dirty and run down

4/10
Poor
terry, 15 Oct 2024
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It probably did not help that we came a day before hurricane Milton was to hit Florida. I had made an online reservation and had also called the previous day to reserve another room. We arrived at 6:15PM. It took one and 1/2 hours to get checked in. I have to give kuddos to the lady doing the check ins. She was doing the best she could under the circumstances. They were cleaning rooms as we waited to get folks into a room. They apparently are in the process of remodeling. We had 2 rooms - no TV because they were not working. My toilet was broken and would not flush. The Internet was restricted or metered because it quit working and my bathroom door would not close. I would strongly recommend that the owners of the property visit each and every room to see what shape they are in. I had asked for maintenance to come fix the TV and nobody ever showed up.

2/10
Poor
Lance, 14 Oct 2024
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No room was ready at 3:00pm check-in time. At 7:00pm, they tried to give us a stinking disgusting uninhabitable room closed for renovation with no number on the door, a huge stain in the middle of the dirty threadbare carpet, falling ceiling tiles, broken bathroom door & toilet, rotting mattresses & dumpster furniture. We cancelled our reservation immediately and went elsewhere.

10/10
Exceptional
Joshua, 13 Oct 2024
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It’s was really clean

2/10
Poor
Brandi, 12 Oct 2024
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Terrible. NOT renovated. Bathroom door wldnt Close

Extremely disappointed. We checked out early, my receipt said 10/10 was returned but the girl at the counter said I would not receive a refund for the difference. I did not complain about our room: bathroom door would not close, or open all the way for that matter. Toilet seat was cracked and a 1" gap under the door leading outside. We are very grateful for having a safe place to evacuate to, but very upset that a whole night will not be refunded to me when I checked out before the checkout time

2/10
Poor
Fernando, 11 Oct 2024
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They made us wait 3 hours after our check in time after pre booking the room. they said check it was 3:00. We got in after 6:00, they gave us The key and the room wasn’t even done being cleaned yet. We had to wait another hour for the room to be clean, when we walked into the room, it was terrible. Walls were falling apart, black mold everywhere. Place is trash should be closed!

2/10
Poor
Hanna, 10 Oct 2024
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This place is an absolute dump. We booked for 3 nights but left the next morning (of course no refund). The front desk was rude, the room was nasty dirty, the sheets were stained, the door barely locked and it was just gross. Would give 0 stars if I could.

2/10
Poor
Jolette, 09 Oct 2024
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Terrible smelled like smoke on the lobby and room. Room had little dead roaches and was super dirty and falling apart. Looked a place where crimes are committed.

2/10
Poor
Naralis, 08 Oct 2024
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They have a man living there that was nice at first then started harassing me.

2/10
Poor
eric, 06 Oct 2024
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Its pretty bad, outdated. I think it's part apartments. I saw a cat roming around and killed a roaches (big one) inside my room. Breakfast isn't covered with cost of room. It's pretty bad. If it didn't have a locking devices on the door i would've not stayed the two nights. I saw the ratings being 6, now im thinking it was staff and bots providing the reviews 😰

10/10
Exceptional
Diana, 02 Oct 2024
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dirty area

6/10
Fair
Timothy, 02 Oct 2024
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Nothing

6/10
Fair
Ryan, 30 Sep 2024
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Green mold growing all around the bathroom floor, floors wasn't clean dirt all over the tile

6/10
Fair
Mia, 30 Sep 2024
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Its ok, but If you can got some else do that! Room smells horrible and was very very nasty!!

10/10
Exceptional
Holly, 21 Sep 2024
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Office staff was nice enough; except for an unfavorable attitude from one or two employees.... It's all about how one approaches a guest when initiating a concern or issue, that will make that particular interaction a pleasant one or not.

10/10
Exceptional
Holly, 21 Sep 2024
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Tangie is one of the hardest working women I've ever met!! She is EXTREMELY overworked and STILL maintains an upbeat attitude. She went ABOVE & BEYOND her duties last week, soaking wet, working hard and fast through the storms and never ending rain to bring her motel guests their requested items! She definitely and undoubtedly deserves a raise!! And no, I do not know Tangie outside of APM Inn.

8/10
Excellent
Dana, 19 Sep 2024
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Wasnt to impress when got here. Had issues with the room n da staff was. Lets just leave it at that. Would NOT recommend to anyone.. But now ben here for awhile n have recommend to a few people. The people r good people.. just gotta get better wifi go without tv for day's. Needs fixing other than dat great.Thnks Brandy,and other staff. General Manager is great lady also. Her n Brandy care bout da people who stay..

6/10
Fair
Adonai, 18 Sep 2024
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security

10/10
Exceptional
Erick, 12 Sep 2024
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Idk

6/10
Fair
Mary, 11 Sep 2024
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It fridge didnt work...leaky windows..not enough pillowz 4 a king bed..2 was not enough..out let was behind head board and had 2 have 6way to use corded stuff

4/10
Poor
Adonai, 08 Sep 2024
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we need security and more cleaning area

10/10
Exceptional
Daibaby, 08 Sep 2024
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During my stay the pool was still open and the outside food bar was a plus as well. Minor things could be updated as a whole with the property but for what its worth it was a decent, affordable, and comfortable stay.

10/10
Exceptional
Latavia, 05 Sep 2024
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Was great

2/10
Poor
Christopher, 05 Sep 2024
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We did not stay there. The woman wanted to charge extra.

2/10
Poor
Bobby, 01 Sep 2024
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The room stinks.

10/10
Exceptional
Erick, 31 Aug 2024
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Yes

10/10
Exceptional
Nonya, 31 Aug 2024
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I love how it is very family oriented and safe for children of all ages.

2/10
Poor
Carmen, 29 Aug 2024
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On stay for 22nd tub wouldn’t drain. For 23-24th the tub drained on to floors. We soaked most up by towels then told staff that tried to blame me. Carpets are filthy and rooms stink. Nothing was dusted nor vacuum. Furniture and fixtures are old and breaking. There are many code violations. Signs near pool say it’s open from 9 am til dark. Pool never opened til 11pm. Outrageously disgusting hotel

6/10
Fair
Shakina, 25 Aug 2024
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The room was okay. No curtain, microwave or refrigerator.

6/10
Fair
Shakina, 25 Aug 2024
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The room was okay. No microwave, refrigerator or curtains in the room.

2/10
Poor
Aaron, 24 Aug 2024
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My bed linen and towels were actually dirty, not discolored. The bathroom was dirty, there were roaches and it smelled. Reception area was dirty. Their were prostitutes and drug users roaming around and throughout the property. I'm sure the different smells were drugs being used and pee.

10/10
Exceptional
Joshua, 23 Aug 2024
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We enjoyed our stay here.

6/10
Fair
Karen, 21 Aug 2024
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Too much water on the walkways from the AC units and it's very moldy and slimy and I almost fell on my butt. It's a lawsuit waiting to happen

2/10
Poor
Christian, 20 Aug 2024
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This hotel was so bad I had to immediately check out. Any review that is above a one star must be fake. There was a baseball sized hole in my window, the lock was broken, and the room was absolutely filthy.

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