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Located in Jacksonville (Northwest), Apm Inn and Suite is within a 10-minute drive of Prime F. Osborn III Convention Center and Florida Theatre. This hotel is 7.4 mi (11.9 km) from VyStar Veterans Memorial Arena and 7.7 mi (12.4 km) from TIAA Bank Field. Make yourself at home in one of the 207 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities
Breakfast available (surcharge)
24-hour front desk
Meeting rooms
Wheelchair accessible parking
Number of restaurants - 1
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
The rooms was dirty the heat did not work room smell bad have to be to an different room that was just as bad as the first only difference is I got heat in that room
The place is in renovation and we should know that in advanced. It’s dirty, dusty and missing things in the room. The staff was nice
Good
So so
It was a decent place to stay.
2stars
It's outdated and bed was made but when I pulled back the sheets it was hair on the sheets long red strands ,the bathroom didn't flush they didn't have a plunger but the staff was Excellent and extremely nice and helpful and did what they could do to assist me
I been here almost a month and the staff are very friendly and helpful also very respectful. I would recommend anyone I know to stay here it has gotten better in the last 3 years or so but that's because they have new management now and they been working hard to get this hotel where it is now then you.
Horrible
This hotel is horrible and should be closed. I lost money because I couldn’t stay there! Had to booked another hotel. I will stop using Hotel.com after this gateway!
Staff is amazing as always!
Paid for 7 days at 75 a Night and they only gave us credit for three out of seven nights then tried to say that we were out of the nights we paid for it was clearly in black-and-white that they were wrong and I was right so basically do not stay at this hotel. They stole a hunt $7300 from me in my family.
The staff was very friendly and accommodating!
It was very inexpensive and the staff was very accommodating!
The room was extremely dirty. There were dead roaches in the room. The floorboards by the door were broken off. It was spider webs behind the door. They didn’t have a refrigerator.
I like the staff especially the front desk people! What I did not like was the area, I had no dresser nor a microwave nor refrigerator even though I paid for it! And I stayed for almost a month!
In a single father with 3 children and the stay has been nice
Love love
I use to like the customer service that they provided when I would stay for a day or two but just recently I stayed a week and I had to constantly ask to be accommodated with the proper essentials and housekeeping which should have been done before my check in
Where’s the appliances refrigerator and microwave!
The room was very clean! It just didn’t off refrigerator or microwave. Everything else was ok. A lot of kids that were playing around. The parents were getting along very well! It was a good experience. Just need to to bring in refrigerator and microwave. Ppl wanted to eat and put things up so they didn’t spoil.
Quiet
I love the staff here they are amazing people
The place was nice and quiet but the problem came when it was time for my deposit refund. 7 to 10 days is way too long seeing how fast it was taken, it should be refunded just as quickly.
Room smelled very bad and the bug man was there to spray.The toilet kept running like crazy and i wouldn’t recommend nobody to go there.The lady Ariel that work the desk has a nasty attitude.
I didn’t like anything at all
Ok
Even at a low price, it was no bargain.
The people that work the front desk are very respectful and have very strong communication skills and customer service skills.
Nice clean room. Convenient store available right across the street.
I was absolutely underwhelmed at the condition of the rooms and lack of services. No microwave or mini fridge in our room and only one ice machine to serve the complex and it was broke. This is a good one to avoid.
Pretty decent
O
Not bad
Decent
Perfect for pets
Toilet had a leak and shower head leaked also only when taken a shower
Horrible rooms. Moldy and rusty. Mirror was so dirty and hair in the shower. Beds were no comfortable and was leaning. We checked out and went next door.
"You get what you pay for" - run down property in a very sketchy area right off the highway
Been several times
The room was pretty and very comfortable. Staff was sweet. Nice property. Will stay again
The hotel is really terrible, I don't recommend it. The room was dirty, the windows didn't even have curtains. Everything was terrible.
When I arrived at the facility there were suspicious people roaming all over the property. The room was dirty and smelled disgusting. I ended up leaving as I felt unsafe.
The showers are reallllly small. The rooms smell. It’s always people standing around smoking. It’s always music blasting and fighting. The police are there so much that when they get called they take forever to come.
Nice place
Cleaness
Awsum
Owner is really try n to get place clean. Need to improve on the people that stay their wether long time or short time stays. Wish could come up with better rates for people on disability and fixed income.. in a few words. Staff is awsum.
Clean and quiet
Disgusting place
This place was completely disgusting. We opened the door and closed it back. I would not even sit on the bed. Drug addicts all outside being load. Went and turned the key back in right away and they wouldnt refund our money for that night. Dont believe the pictures on the website.
Nice for pets
Very nice receptionist, the bathroom was very dirty
Nice
My room door didn’t close properly… had to put chair in front of door
Nice
No television.
They need to work on making sure that their property is up to date
They need to remodel this place.
This property needs to be closed down it’s not safe there. The rooms are not up to par you have the staff dress in street clothes. it seems to be a prostitution and a drug hotel. I do not recommend this hotel for anyone to stay. It is not even safe for an animal to stay there alone.
Nastiest place I ever booked, I left and went stayed somewhere else!!!!
They know the condition of their hotel
Room was moldy, soggy, dirty, nasty, beaten up. Had roaches as well. Most guests publicly smoked weed and drank. Bad management.
Nice
Not at all like pictured. Very old. Even had a hole in floor
Everything was very good
It's a safe place to stay for families and the pool makes you feel like your at the beach in the center of town.
Great
We came to APM in an emergency evacuation before Hurricane Milton. Without knowing us at all, they confirmed our Expedia reservation and held it late into the night. We are both disabled and they even found a room for disabled customers. Pat and Brandy were wonderful at the desk and we felt safe staying with them. We ended up needing extra days as it was too awful to go home right away and they were able to do that for us too. We will come back and see the folks at APM again under less stressful times. Thank you!!!!!!!
Roach coat. Drug deals, prostitutes police battery ram marks on my door. Do not recommend. Also no refrigerator, or microwaves as advertised.
Super efficient and very hospitable staff.
Terrible
Dirty and run down
It probably did not help that we came a day before hurricane Milton was to hit Florida. I had made an online reservation and had also called the previous day to reserve another room. We arrived at 6:15PM. It took one and 1/2 hours to get checked in. I have to give kuddos to the lady doing the check ins. She was doing the best she could under the circumstances. They were cleaning rooms as we waited to get folks into a room. They apparently are in the process of remodeling. We had 2 rooms - no TV because they were not working. My toilet was broken and would not flush. The Internet was restricted or metered because it quit working and my bathroom door would not close. I would strongly recommend that the owners of the property visit each and every room to see what shape they are in. I had asked for maintenance to come fix the TV and nobody ever showed up.
No room was ready at 3:00pm check-in time. At 7:00pm, they tried to give us a stinking disgusting uninhabitable room closed for renovation with no number on the door, a huge stain in the middle of the dirty threadbare carpet, falling ceiling tiles, broken bathroom door & toilet, rotting mattresses & dumpster furniture. We cancelled our reservation immediately and went elsewhere.
It’s was really clean
Terrible. NOT renovated. Bathroom door wldnt Close
Extremely disappointed. We checked out early, my receipt said 10/10 was returned but the girl at the counter said I would not receive a refund for the difference. I did not complain about our room: bathroom door would not close, or open all the way for that matter. Toilet seat was cracked and a 1" gap under the door leading outside. We are very grateful for having a safe place to evacuate to, but very upset that a whole night will not be refunded to me when I checked out before the checkout time
They made us wait 3 hours after our check in time after pre booking the room. they said check it was 3:00. We got in after 6:00, they gave us The key and the room wasn’t even done being cleaned yet. We had to wait another hour for the room to be clean, when we walked into the room, it was terrible. Walls were falling apart, black mold everywhere. Place is trash should be closed!
This place is an absolute dump. We booked for 3 nights but left the next morning (of course no refund). The front desk was rude, the room was nasty dirty, the sheets were stained, the door barely locked and it was just gross. Would give 0 stars if I could.
Terrible smelled like smoke on the lobby and room. Room had little dead roaches and was super dirty and falling apart. Looked a place where crimes are committed.
They have a man living there that was nice at first then started harassing me.
Its pretty bad, outdated. I think it's part apartments. I saw a cat roming around and killed a roaches (big one) inside my room. Breakfast isn't covered with cost of room. It's pretty bad. If it didn't have a locking devices on the door i would've not stayed the two nights. I saw the ratings being 6, now im thinking it was staff and bots providing the reviews 😰
dirty area
Nothing
Green mold growing all around the bathroom floor, floors wasn't clean dirt all over the tile
Its ok, but If you can got some else do that! Room smells horrible and was very very nasty!!
Office staff was nice enough; except for an unfavorable attitude from one or two employees.... It's all about how one approaches a guest when initiating a concern or issue, that will make that particular interaction a pleasant one or not.
Tangie is one of the hardest working women I've ever met!! She is EXTREMELY overworked and STILL maintains an upbeat attitude. She went ABOVE & BEYOND her duties last week, soaking wet, working hard and fast through the storms and never ending rain to bring her motel guests their requested items! She definitely and undoubtedly deserves a raise!! And no, I do not know Tangie outside of APM Inn.
Wasnt to impress when got here. Had issues with the room n da staff was. Lets just leave it at that. Would NOT recommend to anyone.. But now ben here for awhile n have recommend to a few people. The people r good people.. just gotta get better wifi go without tv for day's. Needs fixing other than dat great.Thnks Brandy,and other staff. General Manager is great lady also. Her n Brandy care bout da people who stay..
security
Idk
It fridge didnt work...leaky windows..not enough pillowz 4 a king bed..2 was not enough..out let was behind head board and had 2 have 6way to use corded stuff
we need security and more cleaning area
During my stay the pool was still open and the outside food bar was a plus as well. Minor things could be updated as a whole with the property but for what its worth it was a decent, affordable, and comfortable stay.
Was great
We did not stay there. The woman wanted to charge extra.
The room stinks.
Yes
I love how it is very family oriented and safe for children of all ages.
On stay for 22nd tub wouldn’t drain. For 23-24th the tub drained on to floors. We soaked most up by towels then told staff that tried to blame me. Carpets are filthy and rooms stink. Nothing was dusted nor vacuum. Furniture and fixtures are old and breaking. There are many code violations. Signs near pool say it’s open from 9 am til dark. Pool never opened til 11pm. Outrageously disgusting hotel
The room was okay. No curtain, microwave or refrigerator.
The room was okay. No microwave, refrigerator or curtains in the room.
My bed linen and towels were actually dirty, not discolored. The bathroom was dirty, there were roaches and it smelled. Reception area was dirty. Their were prostitutes and drug users roaming around and throughout the property. I'm sure the different smells were drugs being used and pee.
We enjoyed our stay here.
Too much water on the walkways from the AC units and it's very moldy and slimy and I almost fell on my butt. It's a lawsuit waiting to happen
This hotel was so bad I had to immediately check out. Any review that is above a one star must be fake. There was a baseball sized hole in my window, the lock was broken, and the room was absolutely filthy.
Apm Inn and Suite | Hotel in Jacksonville | Travala.com
The circumstances are so poor, I didn't stay.
The condition of the room: Bad odor Heavily soiled Unidentified debris under bed covers Equipment and appliances - poor Overall exterior grounds - poor lighting