Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Special Instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. All guests are required to present a valid government-issued ID card at check-in. A valid passport with UAE entry stamp, UAE Emirates ID, and GCC (Gulf Cooperation Council) ID are accepted. Due to COVID-19, guests are encouraged to submit their ID to the property in advance of arrival. Guests may be subject to health screenings for COVID-19 at the property. Guests with Half Board and All-Inclusive plans must book meals in advance.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Drones and aerial surveillance devices are not permitted at this property.

Minimal age

21

Optional fees

• Fee for buffet breakfast: approximately AED 130 per person
• Airport shuttle fee: AED 300 per vehicle (one way)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Hindi

Russian

Portuguese

Afrikaans

Greek

Filipino

English

Italian

French

Hungarian

Spanish

Arabic

Vietnamese

Thai

Ukrainian

Indonesian

Polish

Romanian

Urdu

Dutch