Very lovely hotel Staff very friendly, prompt & helpful ❤

The venue, oft visited prior to lockdowns, has undergone significant change to the ground floor, making it more welcoming. The room was exceptionally clean, maintained and stocked. Facing the Yarra River, the view was calming and serene. It's difficult to identify areas for improvement. Thank you staff. Your stewardship of such a beautiful assets was nothing less sensational as the asset itself. Thanking you. Ben.

Excellent breakfast

Nice atmosphere when we arrived. The room was a little outdated, but nice.

Stayed over Christmas break. Room was excellent - spotlessly clean. Easy access to public transport for city visits. Buffet breakfast was excellent. So was the Christmas lunch (booked separately as an add on). Would happily stay here again.

The step in bath for a shower is a safety issue for the elderly

Horrible beds location was not fantastic only stayed there for a wedding

For the price, close to city and central to many other places to visit, ease of parking underground, breakfast inclusion, great restaurants within walking distance and felt safe we kept coming back during our trip in Victoria.

As usual we enjoyed our stay except we had a lot of noise coming from the room above us. This continued until after midnight. Might ask for a top floor room next time

Thank you for a wonderful stay in a comfortable setting which felt very clean and peaceful.

Lovely river walk a few steps from the hotel

We really enjoyed most aspects of our stay. The loved the dark moody interiors. They were really beautiful. The bed was comfy. The only issue that we had was that we were not able to adjust the temperature in the bedroom ourselves and the room was too hot for us to sleep comfortably in. We spoke to the front desk but were advised temperature is controlled for the whole building by them.

Room was comfortable if a little small. The shower needs another safety rail higher on the wall to help older people

Very courteous staff all round. We were a little early for our check in and everyone involved went above and beyond to make sure we were in our room ASAP. Lovely hotel.

Great value, very comfortable and clean accomodation.

Will definitely stay here again whenever travelling to Melbourne.

Always clean, easy and comfortable

We had a relaxing holiday,. Staff were pleasant, always on alert and ready to help. The setting at the reception area is welcoming and excellent.

I loved the happy hour with live music! The lovely staff.

Customer service was amazing when we arrived. When we dined customer service was really amazing, food was excellent. Buffet breakfast customer service was not great young lady spoke to me like i wasn't supposed to be there until i gave her my room number.i was not impressed but over all great place. I really recommend

Very clean and friendly staff

Hotel and staff were helpful and fabulous.. only issue was I couldn’t increase room temperature.. I was cold . Staff gave me a heater but didn’t work. That was the only issue. Apart from that , it was a wonderful experience.

Everything as expected

Great staff and central to where we needed to go

Great stay

Really clean and maintained property. Very convenient to where a party was being held. I found that the reception staff were efficient, however not very warm and inviting (very serious, no smiles) We had 11:00 am checkout, we came back from breakfast at 10:45 am to find housekeeping staff already in the room cleaning... we needed to quickly finalise our packing and leave the room... even though close to check out time, one would think that staff should wait until the actual chek out time before entering a room. Same scenario for friends who were also staying there.

The room was very clean and well appointed. The bed was very comfortable. I was able to easily adjust the room aircon temp to suit. The staff were helpful and friendly. There were no "incidentals" in my bar fridge which is what the receptionist explained the $50 bond was for however when I told her that she said it was hotel policy but couldn't explain why. I've never been charged this in a Melbourne hotel before but it was refunded promptly.

Welcoming foyer with friendly staff. A beautiful building with a lovely garden and lawn area.

Amora is close to Epworth Hospital which is good for my husband & I. Bar & small eats are very comfortable & eats great. Staff very helpful.

We had great trouble getting into our room as keys didn't work, took many times back to reception before it was finally fixed, room was quite small but clean

Overall, a nice property and staff are great. Showers in the loft I was in could do with an upgrade. Good value overall.

Proximity to river and walking track

Great location and great vibe, my only complaint would be the shower/bath situation. Not so safe climbing into the bath for a shower. Bath wall quite tall and you could easily slip and fall.

The property is in a safe neighborhood. Staff at reception, The Reserve room (Pare and Front) are very friendly and efficient. We loved our 2 bedroom suite.

Melbourne

Quite serviceable

Flash

Great stay! Will defiantly be back 😃

Excellent location

It was convenient to get to the MCG, city centre and suburbs. The carpark was handy. The location is quiet and the grassed area leading down to the walking trails on the Yarra is beautiful. The staff were friendly and super helpful.

Perfect for access to MCG and city on tram.

Great room and location. Clean and modern.

The staff was fantastic. Everyone was really helpful, the housekeeping was outstanding

The outside balcony was very dirty and some of the dishes were dirty that had been put away. Then the air conditioning stopped working in the night.

Good location. Not impressed they charge $30 per night for parking. This was not stated at all during time of booking.

Thanks for all your assistance. Lowly stay

Unfortunately our stay was punctuated by a very rowdy function on a Saturday night. Despite being on the top floor of the hotel the level of noise made it impossible to sleep.

Great location - walking track along the Yarra on your doorstep, right on bridge road but not too noisy. Easy undercover parking available. Beds and pillows great. Staff very helpful. Great inner city stay 😊

A pool on site would make it 5 star.

I DID NOT LIKE THE PARKING ARRANGEMENT AS IT IS NOT INCLUDED AND A FEE OF $30 WILL APPLY TO USE THE CARPARK. I PARKED OUTSIDE.

Good location to trams. However, beds are TERRIBLE. Booked a twin room for 4 people, all had uncomfortable sagging old beds and poor sleep as a result. False advertising on their website- actually charge $30, not $25 for parking. Reasonably clean, quiet rooms. Good restaurant downstairs

Staff were very helpful which property had a pool

Girl’s weekend away.

Stayed in a 2bd 2bath loft apartment. Facilities within the room were great, comfortable and clean. Hotel staff were very accommodating. Beautiful lounge area to relax by the fire with a drink from the hotel bar.

Loved the location - right at tram stop (75) on the Yarra River - great!

Amore

loved the location. Easy walk to MCG with a lot of eateries on the way and a tram stop right out front. Hotel is modern, clean and quiet. Our room was spacious and very clean, with a balcony that was not private and anyone could easily access it from the next door rooms. Some negatives, no complimentary milk or bottled water in the fridge.The bed was one of the most uncomfortable we had ever slept on and on further investigation we found 2 single beds pushed together with the mattress protector not even on the mattress and a very lumpy underlay. We went down to the Breakfast Buffett which was one of the best we have had. Staff were very accommodating and friendly.

The spa room is a good option if you are travelling with a baby as you can close the bedroom off from the TV area which works as a quiet space for the baby.

amazing experience

Amazing in all aspects!! Best bed ever, love the pillow selection

Very nice hotel in a great location, next to the Yarra River, right on the tram line, 20 minutes from the CBD. A great bonus that the hotel provides a pass to the terrific Richmond Leisure Centre with 50 meter pool. Nice rooms, some with views of the river and very clean. Given the quality of this hotel it’s strange that maintenance doesn’t seem to be a priority. The towel rack in our shower was visibly broken when we arrived. The hotel charges a damage deposit so we made sure to mention this to the front desk the first day. The room was cleaned daily so staff was aware. An easy repair but it was still hanging loose when we checked out three days later.

Great position for shopping and transport. Charging for car parking after booking was not good.

Pretty average

This was well priced and rooms fine but just lacked a bit. We always assess hotels within their class and I just felt this should be slightly better.

Highly recommend this accomodation. Easy tram access to city. Great walking to explore Richmond, on the Yarra path or around other suburbs close by. The staff were professional and friendly and the room clean and lovely.

The property is very nice with attractive views over the river and surrounding suburbs. However there isn’t much to do in the immediate vicinity (walking distance). The other disappointment was that parking at the hotel cost extra.

Convenient location for my needs. Negative- shower over bath very slippery and dangerous.

This was our second stay here and we love the location. Overall, the place is modern, clean, quiet and comfortable. Some great food options on Bridge Rd within a 15 min walk and there's a tram stop right outside if you want to head into the city. Room was spacious enough for the two of us and had a nice outdoor balcony area. Some minor blemishes: the fridge appeared in need of maintenance and ran continuously without really getting anything cold. The bed was a touch on the soft side for us. We specifically asked for a bath and that was great, but not necessarily easy to step in an out of.

I thought it was pretty good . A pass. But the vent in the bathroom could have done with a clean

Convenient location to MCG and Tennis Centre, accompanied by a wide range of eateries on Bridge Street. We found ample offstreet parking adjacent to the hotel.

staff were amazing

excellent

Front desk was helpful when needed, beds were comfortable. Bar downstairs carry’s noise on the weekends

Beautiful place. Disappointed again to pay for a balcony room and not get one.

Very disappointed in Tapas bar quality of food. We waited over 40 mins for our meal so much so we asked if it could be sent to our room. The pizza, my partner couldn't eat due to mainly all cheese and my hamburger was cold and chips were overcooked and cold.

Do not stay on the weekends.

Highly recommend avoiding staying here on the weekends. Usually there is loud music blasting all night long until 11pm. I have been here twice on 2 seperate weekend years apart and same story both times. For the first time I thought it was bad luck. After the second stay, I will never stay there again. Can’t sleep before 12am with a 6 mth old. After the music ended, people walking and talking in the hallway till 2am in the morning. Also, asked front desk for a pen to fill in breakfast room service and was rudely dismissed and promised pen will be dropped off at our door. Ended up having to get breakfast out in the morning as we never got a pen. Cups and utensils in the room had finger prints all over. Looked like it has not been washed for a long time. Rooms are very dated despite the main lobby looking nicely renovated.

Pleasant stay but billing error on check out (corrected)

Great location to stay, safe & quiet. Easy parking. Nice bar downstairs while we waited for our room - our room was not ready upon check in, even though they rang an hr earlier to say it would be. The cleaning of the room was therefore a little rushed.

Will certainly return!

We were very happy with our room, the aspect was good. The room had plenty of space and the bed was really comfortable. Being able to relax on the balcony was a bonus. One criticism we have is the shower over the bath, but understand this would be due to the era this hotel was built. A bath mat would have made showering a little safer. The common areas were well kept and we enjoyed our meals in the bar. Great pizza by the way! Plenty of easily accessible undercover parking.

Overall very good, but a very underwhelming check in process. The staff member was not very friendly, no smiles, oddly walked away from the front desk for a minute without saying anything while checking in. It made for a poor first impression to what was an otherwise enjoyable and satisfying stay.

Enjoyable

Great location. Lovely Restaurant. Very enjoyable stay.

Lovely location, terrible bed

Location was absolutely great. Only problem was that the bed was uncomfortable. It was just two single beds pushed together, rather than the king size bed I was expecting.

Staff are incredibly rude. Cell reception is difficult which makes wifi more important. Wifi is shocking. Bed sheets were dirty

Room was quiet, relaxing and comfortable. All staff were polite, welcoming and assisted in anything I asked for. Only negative is the fridge in the room doesn’t keep drinks very cold. Other than that I will definitely stay here again.

Fabulous accommodation

Fabulous hotel. Nice clean room, friendly helpful staff

Nil

Clean easy to get too and a short tram ride to the city

Great location for us as family lives locally. Last stay was in a queen bed and it was so uncomfortable had the worst sleep, this time I paid the extra for a king and was still disappointed in the mattress. I stay at a lot of hotels and this hotel is let down by the beds. Being a king I could actually feel the join in the middle!!!

Great hotel. Very clean and comfortable , staff friendly, food was tasty. Excellent location too- tram stop out the front and pub across the road

I stayed for a couple nights and despite asking repeatedly several times a day for house keeping they never sent anyone, only towels and toilet paper when I asked them to. Not acceptable for a 4 star hotel

Comfortable bed and great steak in the restaurant

Great facilities. Nice atmosphere. Clean rooms and facilities. Good food options

Nothing unique just a great place to stay and eat highly recommend

Excellent

Excellent, would recommend and stay again.

All good

Very comfortable

The hotel room was spacious and well appointed. The best was absolutely fantastic, probably one of the most comfortable I've had in a hotel. Nice bar area, with live entertainment. We will definitely stay again

Good

Very nice stay

As tourist with family members we really enjoyed our stay in this hotel, specially the room with stairs. You get everything you need in the kitchen. The tram is just on the door step. Just make sure to have myki card otherwise you have to rent a car or use uber/didi. The distance to central is not far but not so close either, approx 15-20min drive. The room is very clean and tidy. Overall we’re happy with the service, the staffs are friendly and helpful.

Such an amazing place to stay with your family. All of the staff are amazing including the cleaners. Rooms are spotless and include a pillow service, coffee machine etc. This is my favourite place to stay in melbourne.

Price was very excited reasonable.

Quiet, good parking, comfrotable bedding

Charged twice

great location, rooms on the small side, easy check in, great food options

Great hotel,excellent facilities and rooms are exceptional for the price and very comfortable beds. The location is perfect as Richmond offers a great range of pubs,cafes and restaurants and easily assessable to the CBD