Americas Best Value Inn & Suites Jackson, MI
5.0

Poor

453 Guest reviews

5.0
Poor
453 Verified Reviews
Read all reviews
Cleanliness5.2/10
Service6.4/10
Comfort5.4/10
Condition4.6/10
location8.0/10
Neighborhood6.8/10
Quality5.0/10
Value7.2/10
Amenities4.0/10

830 Royal Drive, Jackson, United States of America. See map

Free WiFi
Parking available
Bar/Lounge
Concierge
Laundry
Smoking areas
Accessible facilities
Elevator
Coffee/tea in common areas
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Hotel Description

Located in Jackson, Americas Best Value Inn & Suites Jackson, MI is within a 5-minute drive of Jackson Crossing Mall and Lions Park. This motel is 1.6 mi (2.5 km) from Keeley Park and 1.8 mi (2.9 km) from R.A. Greene Park. Make yourself at home in one of the 75 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
21
Optional fees
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Concierge

Laundry

Smoking areas

Accessible facilities

Other

Elevator

Coffee/tea in common areas

Laundry facilities

24-hour front desk

Express check-out

Designated smoking areas

Wheelchair accessible parking

RV, bus, truck parking

Free self parking

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Hotel reviews

5.0
Poor453 Verified Reviews
warning-sign.svg
Cleanliness5.2/10
Service6.4/10
Comfort5.4/10
Condition4.6/10
location8.0/10
Neighborhood6.8/10
Quality5.0/10
Value7.2/10
Amenities4.0/10
2/10
Poor
kara, 06 Apr 2025
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FILTHY - PHOTOS ARE MISLEADING - SEE REAL PICS ⤵️

This was, by far, there WORST hotel that I've stayed in. Even for the low cost, it wasn't worth it at all. We didn't even bother staying the whole night. It was beyond disgusting. Literal blood on the sheets in SEVERAL places. No grout to be had anywhere. Hell, they didn't even bother to put a blanket on the bed. It was just a few layers of sheets. 🤢 The floors were horrible. Our socks were black after we got brave enough to walk around without shoes. Mind you, there's no carpet... The floors could have easily been cleaned better. Honestly, I'm not even sure they cleaned the room at all. Maybe just straitened up the bed to make it look like it had been cleaned. Very poor job. Only good thing I can say is that we didn't find any bugs, and not for lack of trying. We used a flashlight and looked everywhere, including under the mattress. ZERO ⭐️

2/10
Poor
Marlene, 08 Mar 2025
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This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.

2/10
Poor
Jacob, 07 Mar 2025
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Absolutely terrible! I was given 3 different rooms before i decided to book at a different hotel. The first room I was given was a room that was being lived in by staff!! Like a party room or something, literally staff living there. The second wasn’t cleaned, crumbs and food on the counters dirty sheets tucked in,horrible smell and mold in the bathroom that had no light. The last one wasn’t much better, which what looked and smelled like pee on the kitchen/bathroom floor.

10/10
Exceptional
Jeremey Hester, 23 Feb 2025
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Hotel is what I expected but the people at the front desk are great!

4/10
Poor
Timothy, 19 Feb 2025
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Don't stay here

2/10
Poor
Cortney, 16 Feb 2025
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Mouse Droppings in Drawers

When my husband entered the room the laminate floors were bubbling, it was 81 degrees, and humid. Mold in the shower, and mouse dropping in every drawer. I get it being a cheaper room, trust me we have traveled a bunch, but his was unacceptable. See attached pictures.

10/10
Exceptional
Latrice, 29 Jan 2025
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I was happy about my stay.

4/10
Poor
Kevin, 19 Jan 2025
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Gross hotel

Disgusting room. Bed spread stained and cigarette burns. Room smelled like a smoking room. Thash piled and used bedding outside on the side walk. Shower was disgusting, marked/scratched up, shower head rusty and hard water stains. Not impressed at all. I won't be staying at this hotel brand again.

2/10
Poor
Yvonne, 19 Jan 2025
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It is beyond nasty and unsafe dirty

6/10
Fair
Danial, 19 Dec 2024
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For its price compared to other hotels in the area, it's average. The rooms are dirty, but not to the point where it's unbearable. There were also bugs in some areas of my room, and it was not a pleasant experience to take care of them. Other than that, the staff was immediate and always available, I do wish that there was some verification for security because they just gave me the room key to a room as soon as I told my name.

2/10
Poor
Michelle, 16 Dec 2024
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Horrible experience. The facility was absolutely filthy.

10/10
Exceptional
Latrice, 14 Dec 2024
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The room was nice and clean but my T. V. Didn’t work at all. I just slept. But everything else was excellent.

4/10
Poor
Dawn, 01 Dec 2024
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Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.

2/10
Poor
Anton, 28 Nov 2024
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Just don't

1 small pillow, tv remote didnt work, kitchen sink no water, bathroom dirty, bed slept in, floors dirty, stuff left from previous stay, and even neighbors blaring music.just don't

4/10
Poor
Dave, 07 Nov 2024
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Kind of run down

2/10
Poor
Ann, 14 Dec 2021
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Bad Motel

Not Good at all! Nothing good to say about this motel

2/10
Poor
Robert, 18 Nov 2021
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Don’t stay here much better hotels in same area

The place needs a total overhaul. The floor in room was patched together with holes in vinyl flooring and tape holding it down. The door had a hole in it the outside where the peephole used to be.You could see light all the way around the door itself. The bed was old and worn out. No comforter on the bed and only two worn out pillows.

2/10
Poor
Dan, 17 Nov 2021
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Horrible stay

Stay was horrible! Theres no customer service at that place! Room was dirty and had a terrible smell.

10/10
Exceptional
hubert, 15 Nov 2021
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I give this place 10 stars

Room was awesome beds were nice and firm love my stay.

2/10
Poor
Rigozzi,, 10 Nov 2021
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The photo's of this property and rooms are deceiving. False advertising. Jet tub was falling apart, TV signal was full of snow (only had analog signal), missing a piece of flooring, bath tub had been patched and was dirty, noisy between 2 and 4am..I think we know why with the street walkers in the area. We would have went elsewhere but all local hotels were full for an event at Michigan International Speedway near Jackson, MI.

4/10
Poor
Rene, 08 Nov 2021
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Keep your money and go down the street

Oh man, i booked this room without reading the reviews. And i reserved the room to prevent my other half from getting a room like this. The bed was a king, but when we laid down we both rolled to the middle. Many long term ppl staying here and constant traffic, yelling and people wandering around outside. It smelled so bad we could not eat our food we had ordered.

2/10
Poor
Verified traveler, 28 Oct 2021
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Horrible

Certainly not worth any amount of money to stay there. Filthy ground, unhealthy and unsafe. We survived but left early because it was uncomfortable. Smell of smoke was horrible. Do not recommend.

2/10
Poor
Bruce, 28 Oct 2021
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location good no towels. no tv remote beggars in parking lot no way this motel should on Expedias list horrible conditions. will expect a full refund I have traveled for 45 years ------- the worst

2/10
Poor
Kenneth, 21 Oct 2021
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Room I was assigned already had someone in it. Dont believe they rented it, just were staying in there. Illegal activities going on in the room. Left, advised staff, they did not seem too interested or concerned.

2/10
Poor
Jennifer, 11 Oct 2021
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Never Again

The staff was friendly but the property was terrible. The room smelled. The TV didn't work. The phone didn't work. I didn't stay. I went to a neighboring hotel for my two night stay.

2/10
Poor
lori, 30 Sep 2021
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Disgusting property. Police patrolling. People living there.

2/10
Poor
Brian, 14 Sep 2021
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Air conditioning didnt work. Beds were uncomfortable.

2/10
Poor
Melina, 10 Sep 2021
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I accidentally booked the Jackson location when I meant to book Jonesville. When I realized it I tried to cancel my reservation and get atleast 1 night stay money back, but the Jackson MI manager left at 3pm and checked me into the hotel even though I was NEVER there. Still will not refund me for 1 of the nights.

6/10
Fair
Amy, 06 Sep 2021
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Not a place for comfort and relaxation

It’s run down. I think there are people who live there as well. Young kids in the lobby playing around after hours, I think they lived in one of the units. Tv mounted to the wall and can’t move them to see them, they are not in front of the bed. The satellite/cable was messed up, couldn’t watch tv and then it went completely out. The beds are very very very old, like a big sink hole when u sit on it. You sink straight to the middle. Very cheap pillows, just like a ball of polyester. Water poured out of the refrigerator and it wasn’t on. Walls were spray painted and paint drops all over. My feet were black from walking around. If you’re just wanting a quick nap, this is ok, but for over $115, king, jetted tub,…. Overly priced and not very well maintained at all. The service was great though.

4/10
Poor
Jereme, 27 Aug 2021
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From the outside, the place looks nice. Once entering, one staff member comes off as incompetent. Wouldn't accept cash until GM says its ok. Carpets are stained. room smelled like smoke as you entered. The grill is great to eat at. pool is nice to cool off in. Snack and water prices are a bit high. Actual manager on duty is owner. Another customer asked speak to the manager, staff gave that customer a hard time. Rest of staff is completely laid back. When checking out, the staff member goes directly your room after leaving toseeif you "Stole" something.

4/10
Poor
Jon, 27 Aug 2021
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Piles of garbage, trash bins overflowing. Several units look to have setup permanate residence with dogs. Late night partying from those residence interrupted the little sleep we managed on the crappy beds. First experience only having one pilow and only sheet for the blanket. Avoid

2/10
Poor
Michael, 24 Aug 2021
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Terrible Motel!! Don’t stay!!

Worst experience ever. First they charged my credit card before I got there. They were not supposed too. That was a red flag. I arrived with my family and first thing I see is the Motel looks nothing like the pictures. It looked dirty and run down. I checked in. This Motel has multiple buildings. On my way to my room there were a lot of people just hanging out in a variety of spots. I get to my room and it wasn’t even cleaned from the prior guest. I go back to the office and the lady was friendly and gave me another room. I go to that one and there is a van in my spot literally looked like a drug deal in progress. I park further down and go to the room and needless to say it was trashed way worse than the first room. I go back to the office and tell the lady I want a refund because I do not feel safe with my family. She said she couldn’t and I would have to talk to the GM. I told her to call them. She did and the GM said she could not give a refund. Hence why they charged me before hand. It was late and couldn’t reach my credit card company. I asked for another room and she gave me a handicap room. It had been cleaned. I took it cause we were all tired. Even clean the room was dingy and run down. People next to me had same issue. Dirty room. This place looks like a ghetto apt building. People are living there. There was a $60K Cadillac on a Jack stands the entire time. Possible drug deals and shady people everywhere. Poor ownership and management. No Excuses!! No Not Stay!!!

2/10
Poor
Samanthia, 24 Aug 2021
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We got to the property and was given our cards. The lady at the desk did not even hand them but she threw them down at us. The whole time she kept on looking at us. When we went to the room our key cards would not unlock the door. We went back into the office 3 times about it. Instead of giving us new key cards or switching us to another room they came and unlocked the door for us. When we got into the room it was nasty. The motel looks nothing like the pictures it looks very ghetto and nasty. Even the staff was rude. After 15 of being there we left, been trying to get a refund since because we did not stay at all,

2/10
Poor
Steve, 23 Aug 2021
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DO NOT ENTER!

This place is a hot mess. I opened the door to my room and closed it right away and lost my $150 bucks and went and stayed down the street at QUALITY inn. I should saw the signs when i pulled in. Very run down and walking to the lobby I was asked if i wanted to buy and speakers from a man standing outside the door. Did not feel safe and this place I believe rents these units as apartments. DO NOT BRING YOUR FAMILY THERE! pLACE IS ALSO VERY RUN DOWN AND DIRTY.

4/10
Poor
Billy, 23 Aug 2021
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Don't pay more than 60 a night

Not so good considering the price, paid 140 a night for a place worth 50 a night at most. It wasnt terrible but it's a cheap place that needs to stick to cheap prices.

6/10
Fair
Richard, 23 Aug 2021
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The facility was somewhat run-down. We arrived for check-in just before 8pm and was told our room was not ready. This was almost four hours after stated check-in time. We were shorted shower towels and when we asked for an additional towel was told housekeeping would bring us one and never did

2/10
Poor
Verified traveler, 17 Aug 2021
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This property is filthy, run down, and there is trash everywhere. They apparently have homeless people living there. We had to go buy cleaning supllies and sanitize the place before we would bring our things in. Due to a massive power outage in the area, there were no rooms available elsewhere. Otherwise, we would have never stayed.

2/10
Poor
Jenny, 12 Aug 2021
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Gross!!!

Very disappointed in our stay. The rooms look nothing like the pictures on the website. It's very run down and dirty. The jacuzzi was gross and the handles were all wiggly and filled with dirty caulk. The tub was full of paint and the baseboard tiles were falling off the walls. The bed was lumpy and uncomfortable. It seemed as though half of the people staying in the hotel rooms actually lived there, they had lawn chairs and bicycles and stuff like that outside of their rooms. I would definitely not recommend staying at this hotel.

2/10
Poor
Verified traveler, 12 Aug 2021
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We checked out 20 minutes after we arrived. Room reeked of mildew and cigarette smoke. Stains all over the front and door. No blankets and pillows had brown stains. Bath tub and walls were dirty and stained. Grounds were littered with garbage. Transients were hanging out all over the property and number of rooms looked like they were used for living quarters...grills, planters, kids bikes, lawn chairs and other items were placed outside the rooms. The pictures on your website is a total scam...none of the property looked anything like those. Your site even had a picture of a pool that did not exist. I wouldn't have stayed a minute longer if I was paid. My wife and I are speechless and offended that someone from the front office literally told me "enjoy your stay" while handing over the key cards. This "business" should be shutdown and should file a complaint for fraud.

4/10
Poor
Verified traveler, 01 Aug 2021
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Room had not been cleaned when I arrived and they did not clean it after it was brought to there attention. I was unable to leave the room the next morning so they did not offer to clean it then and did not clean it after I left

6/10
Fair
Kevin, 27 Jul 2021
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You get what you pay for room floor hadn’t been mopped in years the amount of dirt I was able to wipe up turned the terry towels black from the amount of dirt, on the inside of door inside of the room the lock was hanging by a wire, no remote to the television, dirty q tips lined the floor in bathroom totally disgusting I only stayed here because there was a Starbucks close by.

2/10
Poor
Verified traveler, 27 Jul 2021
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They were resurfacing the parking lot and left no access to the area where my room was.

6/10
Fair
Echo, 23 Jul 2021
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Fine, but not amazing

If the budget is the most important thing on your trip, this motel is fine. If you want to feel safe and comfortable, probably not the best. I opted to go to a new hotel for the rest of my stay after the first night. The rooms at first glance looked upgraded, but once you start looking they're pretty shoddily put together. The flooring didn't quite tacked down at the edges, the bathroom faucet wobbled when I used it, and the tub dripped. The room smelled strongly of cleaner, which seemed to linger on through the day. I checked the bed to make sure it didn't have bed bugs and was good on that front. I did find some bits of cereal and a gum wrapper on the bed though. I slept fine there, though the bed wasn't all that great for me. The worst part was the AC unit turning on and off. The next morning I decided that while it wasn't terrible, I wanted a place where I could sleep a little better and had some extra amenities even if it would cost a little more.

2/10
Poor
Verified traveler, 21 Jul 2021
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Terrible

Dirty and the faucet is not working, smells. They charge you for covid cleaning but the place is filty and bad odor.

4/10
Poor
Verified traveler, 20 Jul 2021
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The room wasn’t necessarily dirty but the overall look of the room was pretty dumpy to put it nicely. The room smelled like cigarette smoke and it looks like whoever renovated the room last did it for the absolute bottom dollar. Unless this is your only option, I would look elsewhere.

2/10
Poor
Verified traveler, 17 Jul 2021
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Spent most of my time swatting flies in the room. Bathroom condition was gross; stains on bathtub, door looks like it was kicked in and plastered over, crumbling tile and grout around wall base. Most of floor in room was vinyl tile (probably for ease of cleaning), but humidity in room made floor feel wet. TV stopped working at 10 pm, never came back on for remainder of my stay. If this is supposedly a two- star accommodation, I'd hate to see a one-star property.

2/10
Poor
Verified traveler, 13 Jul 2021
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Low end, smelled, plastic on beds, light thru door, water leaked in sink, bathroom door didn’t shut, no hot water, constant noise, outside our room was the cigarette butt disposal over flowing and on sidewalk, man holding up sign looking for work at end room

2/10
Poor
Verified traveler, 29 Jun 2021
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Room nothing like pictures floor was raw wood dirty drug activity on site I walked in room & walked back out Disgusting asked for a refund & was denied

2/10
Poor
Verified traveler, 27 Jun 2021
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Certain things were in bad condition and not very clean

6/10
Fair
Verified traveler, 22 Jun 2021
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the front desk lady was very helpful and personable

2/10
Poor
Devin, 14 Jun 2021
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Bates Motel....Run!

Do not stay here. It reminds me of hotel that "people" can pay hourly. Room is horrible, cigarette burns on sink & tub. Sketchy layout inside & out. Creepy guy at counter. We did not feel sfae here & just left, felt dirty just walking into the room.....

2/10
Poor
CRYSTAL, 24 May 2021
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Updated and gross.

Yuck. Overpriced for a junk room. Squares of carpet laying everywhere which is also wet because the air conditioner leaks. Had to wear shoes whole time. If I was to rate 1 out of 10 for cleanliness, it would be a 1. Leftover tissue box with some nasty grime from Lord knows how many people before. Stained bedding. Stained burnt up toilet seat. Burnt executrix outlets, 90% of the vacancy is people who live there who like to sit in YOUR window sill for YOUR hotel room and smoke and be loud. Signs posted everywhere suggesting to lock your vehicles that it's not their fault if anything gets damaged or stolen. Jacuzzi tub was dirty. Towels that were gross, old with a funky smell. floors were filthy awful. Linoleum bubbling up everywhere because of the leak from the air conditioner, I wouldn't stay here again for free. THEE ONLY benefit you're getting is where the hotel sits, the view outside of the door over looking the highway and some land was pretty, and good shopping and eateries ALL around.

4/10
Poor
Verified traveler, 21 May 2021
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phone did not work. deadbolt did not work which with tthe questionable guests would have been safer.

2/10
Poor
Paula, 13 May 2021
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Not clean

Dirty paint on floor and had a smoke odor

8/10
Excellent
Verified traveler, 27 Mar 2021
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The staff was nice but the floors could have been a little cleaner

2/10
Poor
Verified traveler, 17 Mar 2021
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I was not pleased and went to another hotel in the area.

8/10
Excellent
Thomas, 09 Jan 2021
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Nice tv and comfortable bed shower didn't work and the tub drains slowly even when plugged

6/10
Fair
Verified traveler, 22 Dec 2020
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Traps

There were all these bug traps all over the room. I picked up one it was a roach trap. I seen no bugs but it did make me a little uncomfortable. People were exceptional.

2/10
Poor
Bryan, 23 Oct 2020
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Dirty wouldnt recommend

The room was dirty smelled of mildew. And had bugs on the wall and bed. Told front desk and he was rude. He wouldnt give me the paper work that i checked in then 10 mins later checked out. All around rude and disrespectful.

6/10
Fair
Hey, 19 Oct 2020
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It was loud party outside couldn’t sleep checked out five hours early

2/10
Poor
Verified traveler, 18 Oct 2020
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Horrible hotel

Nothing like the photos on the website. Very dirty and there were people clearly living here. Bed was lumpy and mattress was disgusting. We didn't feel comfortable using the shower because it was clearly neglected for a very long time. Floors were 3-4 different styles of wood and not level. Toilet was stained. I didn't read any reviews prior to booking, which is my fault, but the hotel should be kept to some sort of standard. This hotel needs to be shut down because of how dirty it is. Save your money, do not stay here

2/10
Poor
Verified traveler, 27 Sep 2020
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We checked in and the first thing we saw was a cockroach will definitely be back

4/10
Poor
Verified traveler, 13 Sep 2020
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Run down motel. Looks like someone had a fight in our room. The bathroom door was cracked and there was a hole in the wall where the main door handle hit the wall. Had to get my husband to fight with the shower in order to get it to work. My husband didn’t want to take his shoes off in the room. Smelled like smoke in our non smoking room and I saw two sticks from incense left stuck in the bathroom. Only good things were the price and that there were a microwave and fridge in the room. Will spend more next time for a better place to stay!

2/10
Poor
David, 09 Sep 2020
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Disgusting rooms and refused to do anything.

2/10
Poor
Dereco, 08 Sep 2020
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Never again

I'll never go back there again. Random people were knocking on my door looking for someone that use to stay in the room I was in. The staff never notified me and my partner about it, until we brought it up to them. The room and bathroom was not that clean to me. And one of the staff at the office was rude, when a complaint was filled about my room. And just a heads up, there's no refund issued.

6/10
Fair
Kisha, 23 Jul 2020
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Nt Good

I had cockroaches in my room and they would not change room. The floors look like they had not been cleaned recently.

6/10
Fair
Verified traveler, 13 Jul 2020
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This is not worth $100 a night.

Wanted a jacuzzi room. First room I was sent too had tore up curtains, cigarette burns on sink, wood floor, and lamp shades were ripped., and the bed was wore out and look lumpy. Panels for the jacuzzi were hanging off...second room was a tiny bit better. Toilet was scary. No carpet. Jacuzzi did not have enough jet power and there were cockroaches in the room. Police were in and out of the hotel all night. Kids outside playing until 3am.

10/10
Exceptional
Paige, 11 Jul 2020
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Good rooms, dirty floors

Great service, nice people in rooms next to us, and good location! Only negative thing I have to say about it is although the room floors were not visually dirty, after walking over them a little my feet quickly became a blackish brown. This didn't bother me since I didn't walk on the floors that much and mostly hung out sitting in bed with my fiancé playing video games. I can see though in situations where someone might have kids with them that don't sit still long where their feet could get dirty very quickly. Word of advice - maybe bring some slip-on shoes with you if that sort of thing bothers you or people in your party.

8/10
Excellent
Verified traveler, 24 Mar 2020
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I like about my stay in walking distance of Jackson crossing mall and restaurant

2/10
Poor
Verified traveler, 24 Feb 2020
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Disgusting meth heads partying all night long would never go there are tell my body to go

2/10
Poor
Verified traveler, 09 Feb 2020
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horrible stay

Room was dirty, toilet didn’t flush right hair in sink and tub floors muddy fridge didn’t work made and awful loud noise sheets dirty. I will never book again

2/10
Poor
John, 17 Nov 2019
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Room was dirty, pillows where old bathroom was dirty worst motel ever

2/10
Poor
Verified traveler, 09 Nov 2019
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It was a dump. The faucet moved when you tried to use it. The towels look like they have been in use for way to many years. The tub had standing water in it when you used the shower. The one thing that was good was very hot water. We will never come back!!

4/10
Poor
Jeff, 22 Oct 2019
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Conveniently located to our travel and restaurants.

6/10
Fair
Verified traveler, 16 Sep 2019
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for the price it's acceptable

2/10
Poor
Verified traveler, 13 Sep 2019
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The place was disgusting. The lights barely worked. There was cigarette burns on the night stand. The next door people I guess lives there and have kids that were screaming and banging on the walls. There were pills on the ground in the parking lot outside

2/10
Poor
Verified traveler, 09 Sep 2019
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Horribly filthy - worst motel I have ever stayed in.

2/10
Poor
Dale Lynn, 06 Sep 2019
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Horrible hotel

When we checked in to this discusting horrible room ever!!!! When I checked the batroom wsa very dirty bed bugs in bed , needle suringes in parking lot no tv was static and when they tried to replace with another one was same problem static and they all day to come it messed up our vacation! When I when to front desk they didnt even care had to change room with same problems! Dirty rooms we had to check out 2 day early they would not refund our money that we already had for a 3 day stay !!!!!!!? I want a refund asap!! Dont stay at this hotel please!!!!!!!

4/10
Poor
Jeff, 26 Aug 2019
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The toilet in our room was installed crooked. Was hard to sit down on it if you needed to. Plus when I asked about an early check-in, I was told I could, but it'd be an extra $20 (which I never heard of). Although check-in was at 4pm, I arrived around noon. I know some properties allow early check-in if the room was ready, but did not charge anything additional for it. Then after I arrived, I was told by the manager I couldn't check in until 3. So I asked if I could check in at 8pm since I'm in town for a family reunion on the other side of the city. She said it'd be ok. So I ran out to my car to get back on the road and she ran back out to get me and told me to come back in and that she'd allow me to go ahead and check in. But did not charge me the extra $20, which seemed weird because it kind of made it sound like she was pocketing $20 from folks who needed to check in early. Like I felt I was being an inconvenience. At around 10:30 pm while I was in bed, someone was going around knocking on random doors. Mine included and of course woke me up. The front desk said to not open the door unless it was from law enforcement or someone wearing hotel uniforms. Whomever it was also knocked on my neighbors doors because we talked about it the next morning. Then around 2am, someone slammed a desk chair (you could hear them rolling it down the sidewalk) into my door and woke me up a 2nd time). So needless to say, I spent nearly $70 on a room I could not get any sleep in.

4/10
Poor
Verified traveler, 13 Aug 2019
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run down..$180.00 canadian per nite because nascar race nearby....what a joke;

2/10
Poor
barbara, 12 Aug 2019
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Discussing and rude

There were roaches and roach boxes outside room. Bathroom was nasty had black stuff and hair looked like it hadn’t been cleaned in years. Most of the people staying there looked like they were on drugs. The person checking me in was dirty. I asked for my money back and they refused. They offered me another room but anyone with common sense know if there are roaches in one room they are in all rooms.the manager was a very rude nasty woman. She didn’t care what the reason.

4/10
Poor
Verified traveler, 12 Aug 2019
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Shower head was falling off wall. Floors were slippery inside the room. Door had gap all around frame. A/C was not cooling room. Very old, needs a lot of work. Staff was pleasant though.

4/10
Poor
Gerald, 09 Aug 2019
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Bad place

Tv did not work nor did fridge. Room smelled of smoke. Would not recommend.

6/10
Fair
Verified traveler, 29 Jul 2019
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Good service, rough rooms

When we got there our 3 rooms were good, bad and unsure. Couldn't get into one room, the 2nd room had debrie on the bathroom floor, third room was in the best condition of the 3. When we went to the office the woman exchanged our rooms for others. They were in a lot better condition.

4/10
Poor
Rebecca, 22 Jul 2019
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Could use an update.

This location could use some remodel. Bath tub was stained horribly and the sink was cracked. Non smoking but reeked of stale cigarettes and burn marks everywhere. I wanted to cancel and go stay somewhere else but was told it would cost me over 100.00 and I’m not rich so I had to deal with it.

2/10
Poor
Verified traveler, 15 Jul 2019
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this place needs to be shut down. it was filthy, the first room still had marijuana smoke lingering in the air when I walked in( my best guess is the cleaning staff had been getting high while in the room- they certainly didn't clean anything.) the bottom of the wall in that room was rotted and caving in as was the floor around it, the sink was filthy the toilet still had urine all over it, the floor had urine all over it. gross,gross,gross. I go to the desk and request to be put in another room, they did. this room was better, not much but at least the floor and walls weren't rotting out. the toilet still had urine all over the rim under the seat. the shower head wasn't screwed to anything inside the wall and flopped side to side as you tried to adjust the head. the inside of the bathtub was filthy. the sheets were dirty, complete with boogers and pubic hair. the mattress was worn out and may as well have just been a wooden plank. at least they were flat. the cleaning supply rooms were two doors down and emanated the constant stench of marijuana. now, the staff was nice enough, never rude or anything. it appears their definition of clean leaves a lot to be desired. the area around the motel was a decent looking residential neighborhood , on the backside and modern retail on the front. there is a Starbucks and a sushi place right next door. I would never stay there again. it had the feel of a rent by the hour motel just lacking the corner for the hookers. nasty, gross, yuck

4/10
Poor
Verified traveler, 25 Jun 2019
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Disappointed Traveler

They didnt know which rooms were occupied. We were given a room that someone was already was staying in. We had to plug in the refrigerator ourself, you could see daylight around the door after it was shut, there was not a chain lock on the inside of the room, the floor was sticky, the beds had an egg foam mattress topper to make it 'more comfortable', the room smelled like smoke even though they tried to spray something in the room to cover it up.

4/10
Poor
Verified traveler, 07 May 2019
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I was not looking for a five star hotel, just needed a place to sleep for a night or two. Floors were not level, you could visibly see where the floor cracked and heaved under the flooring. Towels were dingy grey, and felt like sand paper. Was not the end of the world, I had brought my own towels.

4/10
Poor
Verified traveler, 29 Apr 2019
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Toilet was nasty, and the room has patch drywall spackling patches. I'm a handyman. Needs updating

2/10
Poor
Verified traveler, 24 Apr 2019
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One of the main lights inside the room were burned out. The bed was very uncomfortable had lumps and squeaked just rolling over. The pillows were hard. The bath tub had plastic like contact paper material glued to the bottom. With what appeared to be black mold under corner of it. The water pressure was weak. There was pubic hair in the tub.

4/10
Poor
Verified traveler, 06 Feb 2019
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Didn't like the beds really hard. Staff didn't clean the rooms we had to go ask front desk for toilet paper

2/10
Poor
Verified traveler, 02 Feb 2019
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Gross

I will never stay there again. The floor in the room was very dirty the bed was so broken down. Looked like it had been around for a long time. I didn’t even stay I left went to another hotel and then came back in the morning to turn in my keys.

2/10
Poor
Verified traveler, 29 Dec 2018
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Dirty beds, cockroaches. Rude housekeepers. Blood on shower curtain.

6/10
Fair
Verified traveler, 27 Dec 2018
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Not under good management very disrespectful to paying guests

6/10
Fair
Verified traveler, 27 Dec 2018
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Not good management very disrespectful to guest buy expedia is good with online booking

4/10
Poor
Verified traveler, 03 Dec 2018
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I had my toilet overflowing in the morning just from flushing it. Had to move everything from my room on Thanksgiving morning at 6:30. Smelled like rotten eggs. I was then given a second room and the heat didn’t work. Finally the last room I got was in another building so I spent an hour loading my vehicle and then moving again. Worst experience on thanksgiving I ever had. This place is going down hill quickly. The staff was very pleasant. I still wasted 2 hours of my holiday. I felt like it was just old and massive need of updating. I always used these hotels. I needed everyone to know what they are getting into.

2/10
Poor
Verified traveler, 26 Nov 2018
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Smoke smell. Stale garbage smell. Table dirty on arrival. Workmanship poor.

10/10
Exceptional
Meccamorton, 25 Nov 2018
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The kitchen and the area was wonderful I could walk to the store the employees was nice

6/10
Fair
Carlie, 08 Nov 2018
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First room we was in the jacuzzi had mold coming from filter, then they moved us to a room that was under construction, and was on the do not rent list “ Housekeep” told me that, then when I said something they was suppose to call me and never have !

2/10
Poor
Riley, 05 Nov 2018
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this place was terrible the bed was broke the bathroom was dirty the floor was so sticky that my shoes stuck to it, didn't dare to take my shoes off. I tried to check out a after the first night and they wouldn't refund the second night. the only reason I stayed the first night because I didn't get there until 11pm. I have pictures of the mess.

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