Excellent
385 Guest reviews
33 Gloucester Avenue, Montego Bay, Jamaica. See map
Loading ... Please wait whilst we find you the best room offers.
With a stay at Altamont West Hotel in Montego Bay (Hip Strip), you'll be steps from Jamaica Beaches and 7 minutes by foot from Doctor's Cave Beach. This hotel is 9 mi (14.4 km) from Rose Hall Great House and 2.8 mi (4.6 km) from Montego Bay Cruise Ship Terminal. Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access and a safe deposit box at the front desk.
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Dining services
Concierge
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Concierge services
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Terrace
Banquet hall
Good
Booked for a work trip for two members of my staff. Booked two rooms and unfortunately both rooms had an off-putting smell and made the stay very uncomfortable.
Everyone were very nice there, and the price was very afordable
The breakfast was excellent
Such great staff! The staff was kind, friendly and helpful. I had a great stay.
First off there was not a working phone in the room therefore anytime we needed something we had to go downstairs to the front desk. We were told it was because of some work being done and the phones were dodwn. Likewise, the TV didn't work. On Saturday night around 10 PM someone had to come up and try to get the TV working. This took 1/2 hour and he ended up calling someone. After he came back it took another 15 min. to get it working. By then it was time to go to sleep. Also no clock! The shower had a weak stream and the shower handle was loose so we had to work with it to get the right temperature. I mentioned it to the front desk and I was told no one was available to fix it until Sunday. Sunday came and went and it still wasn't fixed. We also put in a wake up call for 3 AM as we had to get ready for the taxi who was coming at 4:30 AM to take us to the airport. At 4:15 someone knocked on the door to tell us the taxi was there and he said he was told the wake up call was for 4:30. We went on vacation to destress only to be more stressed.
The staff is a 10 and by far the best asset of this property. Breakfast was amazing, however if you are late getting t breakfast you may miss the local meal which is like a dinner in the morning. Breakfast is highly recommended. The property is off the main strip and can be noisy at times. I would stay here again because of the staf and the breakfast
This property is reasonably priced and offers relatively good service.
The view from the veranda was awesome. We sat there and watched the sunset over the ocean It was lovely.
Love!!!
I booked this for 3 nights, location was great, Marcia was amazing. Most of the staff minus one girl was so nice and helpful. Quiet, pool was good, its shaped weird and i scraped my elbow lol. Food was good, better drink selection than some of the other hotels. View is great, across from a public beach, so you didnt have to pay to access it. Starbucks, burger king, KFC, Juixy patties, ice cream, casino, margarita ville, night clubs, all within walking distance.
Nice place for an overnight stay , very close to the beach , with a great view at sunset
front desk staff could be more transparent about their check in delay. At 3pm we were told to wait 5min for our room to be ready but ended up waiting over 1h. Staff said they were fully booked the night before but there was practically no one around. They were getting some IT work done at the time, and needed access to the rooms. They could of been more transparent and accommodating about that. All we wanted to do was unpack our stuff to enjoy our last day in Jamaica.
It’s just a tough parking lot to get in and out of, there’s not exactly anything they can do about it, space is at a premium.
Good Location .
Have stayed in the past. Great location close to Margaritaville. Harmony Park. Shopping. Free Jamaica breakfast. Good deal!
Value for price paid. The location was convenient for our business trip and for dining options.The room had sufficient amenities. Having a larger table and bedside mats would be appreciated. The bathroom facilities were in good working condition and quite easy to maneuver. Will consider future stays.
.
Property was safe and close to shopping areas and Beaches
Location is amazing but they need to update their furniture
I feel for the price you get what you pay for and more. The only things I think need to be addressed is the cleaning of the pool needs to be done more often and safety to who comes in and out of the property could be better. Overall though I was pleasantly surprised and I would stay there again due to the location. It was noisy but if you want quiet you shouldnt stay on the stripe.
Great location .
The location was the key for us, it’s near the beach and close to our favorite restaurant. What I didn’t like was that while paying for the package they said that if we add $8 more we would have access to the spa. Upon arrival there were no spa and the hotel was not aware of such transaction, and said we have to contact Expedia regarding same. There was only an independent shop that you have to pay separately for a manicure or pedicure. Now Expedia is giving us the runaround and won’t give us back our $8. So if you are book, please don’t be fooled by Expedia.
Hotel is located on a very busy noisy street. It's across the street from a public beach (with lots of garbage) but crossing the street is hazardous. It's walking distance to the hip strip, Doctor's Cave Beach There's always loud music from the spa or the bar next door so be sure to bring ear plugs. We didn't have any hot water for the first 2 days of our stay. I would have appreciated the staff to inform us of the issue at check-in. No compensation was given for the situation. Even once resolved, the water pressure was low. Most staff members are pleasant and friendly but a few appear to be annoyed at the presence of guests. Be sure to securely close lock your room door and use the in-room safe. A man tried to come into our room while we were there, when confronted he said he had the wrong room.. but an instant later asked if I could 'help him'. He then roamed elsewhere and sat in the lounge area. When informed of his presence, the hotel staff escorted him out. The room was small and could use some freshen up. The bathroom door didn't close completely and we had to remind the staff a few times to bring us clean towels after they took away the dirty ones. The included breakfast is convenient, basic and rather small.
The VIEW
The highlight of my stay was the beach across the street. Check in went smooth & the whole staff was so pleasant and professional. Thank you Altamont staff for making my stay relaxing and safe 💜
I came for a funeral and was not really caring about the place i stayed at. But the hotel was beautiful, so quaint and comfortable. The room was big and the AC was fantastic. The housekeepers did such a good job keeping the rooms and public spaces clean. The included breakfast was great the 3 times i had it. The staff were all nice and polite. I would definitely go back again.
Should have chose a different room..didn’t like the cleaning agents. Room smelled too strong upon entering.love the proximity to the beach and food spots…beds were very squeaky
Hotel is a very nice boutique hotel. Great location. Hotel is 2 minute walk from the Hip Strip. It’s right across from the beach. In walking distance of the souvenir stores, restaurants, clubs & casino. Free Jamaican or international breakfast. Rooms are updated and very clean. Exceptional staff. I’ve stayed here many times and never had a bad experience. I recommend this hotel!
The guest hpuse is clean but somewhat outdated. The staff was ok. They offer free breakfast.
Great location, parking available and you can access the hip strip easily.
There is a night club in close proximity to the hotel. On the weekend, the music is heard through the walls.
Great location coupled with friendly and welcoming staff. Clean space overlooking the ocean.
The property was exactly what we were looking for; no bells and whistles, but great staff, awesome Jamaican breakfasts, and convenient for walking and being with the locals.
Altamont is a convenient hotel at a great location overlooking the ocean. It's clean and simple.
.
Location
Great service.
The ladies at the front desk were exceptional. Fast and friendly service. Had to extend my stay and they were very professional and helpful.
Great convenient hotel. Close to everything central.
It was relaxing. Street noise was a little too loud.
Staff is easy to deal with. Good breakfast.
Great hospitality, nice friendly staff. Efficient and helpful. Front desk supervisor is just a wonderful and helpful person
I like it’s convenient location, the ease of checking in and that the property faces the ocean.
Property was old bed makes a lot of noise street noise, doors are not sealed double pain window is of no use if the doors need sealed Air just going out. The property needs help did not worth the price breakfast was fine towels sre old room smells as if it was looked up gor awhile. I would never recommend.
Thank you so much for your services, we enjoyed our stay at AWH.
Altamont West is located centrally to the Montego Bay Hip Strip, Beaches and walking distance to Downtown Montego. Pelican Grill restaurant, Margaritaville Club, Coral Cliff Entertainment and Doctor’s Cave beach are all in convenient walking distance. In addition there are multiple souvenir shops located along the Strip for shopping.
My stay was great. Room was clean. Ocean view and located close to pretty much everything that’s needed.
It was safe and just need a facelift
Room looked nothing like the ones online on their website. Room was clean but looked dated. No hot water in shower. We showered 2 days in ice cold water before we left early for another hotel. NOISY....the traffic passing by the hotel is loud and you can hear it in the room all night. Bikers and cars zooming by all night. but worst is a night club next door plays music allllll night until 4 am. The speakers from the club sounded like they were laying in the bed beside me. The dj would interupt the music and talk to the audience all night. After night two i used their wifi which works well and booked my self and children into another hotel which was all inclusive. If you want comfort go to an all inclusive especially with children. If you just need a room to sleep at night then this is a good spot besides the loud noise. Free breakfast was good. Tasted good. You have a Choice between jamaican or american breakfast. Lobby is open to the breeze. Cool but mosquitos were biting us when we sit out there. Pool was dirty and looked like it needed cleaning. At night there is nothing going on here and if you order dinner from them you gonna pay 25.00 us dollars minimum per person and it was not good. Rice and peas was extra soft. Curry goat had no flavor. This is a good stay if you are on a budget and need somewhere just to sleep. No elevators. Watched elderly couple struggle to go up stairs to get breakfast. They stop to rest on stairs. Ac in room was good. Security present.
Quint and simple stay by the sea ,in mobay
Very good.Especially the cultural breakfast.Staff friendly and attentive.💜💜💜💜💜
The property next door had a loud party going on the night we stayed. Otherwise it was ok
The staff was professional and pleasant.
Check in was speedy and effective.
Altamont West Hotel was top notch service, and staffing! Can’t wait to come back and stay again!!! The complementary breakfast was amazing, when I needed new towels they grabbed some, I had my room cleaned 1x cause just wanted privacy with my man. They all deserve an award for best hotel!!!
The staff were very accommodating and friendly. There were prompt in the response to request.
Everything was very straight forward. Good location you are on hip strip close to airport, margaritaville, doctorcave beach and downtown. Lastly big up the checking lady and the security guys especially Darrel
Well it was my first time there, I have stayed in the one in Kingston over the years, but don’t like this one in Montego, the building inside is a bit too dark and dull: rooms could do with a more modern look. But over otherwise the look location is so wonderful.
Nothing
Overall, I enjoyed the stay, very attentive staff. The staff were friendly, kind and helpful. I really enjoyed knowing that breakfast came with the stay, that was a plus for me. Upon, the next visit I know where to go, The Alamont West Hotel. Thank you so much!
Staff was very polite, i was in contact with them prior to my arrival. However, i only got to sleep there one night of the 5 nights booked & had to cancel being that i stayed with extended family for the remainders, of my stay. They gave me no problem cancelling the remaining nights that i booked through Expedia & did receive my refund. The rooms were okay but clean, the only thing wrong with my room was the bathtub didn't work only the shower. The rest of the property was decent. They will charge you $25 a day for additional guest, so make sure you put the right # of guests when booking your room. If my family didn't want me to stay with them, i would've been okay there for the remaining nights & the complimentary breakfast i experienced once was good at least the Jamaican one, the American breakfast could've been much better especially the pancakes. However, i would book this property again.
Best Service Ever!
The Good: The service is wonderful, the restaurant is a delightful surprise (even if a little pricey), and the location is convenient. To be improved: The floor in the shower needs a good cleaning. The somewhat bad: Music from outside of the hotel is very loud. Overall, I enjoyed my stay and thought that it is a very good value. I would stay there again.
It's our go to for arrival before we head to the mountains
Great location.
The location is amazing, it's centrally located. My room was very close to the road and the traffic at nights could keep a light sleeper up but I had no problem falling asleep
Short ride to the airport
Close to the hip strip - quiet hotel - safe - room we stayed in had no windows but it was nice and dark - cool and comfortable . Breakfast was nice - the view from the open balcony was nice to sit and have coffee.
This is my go to spot! Very clean, the staff treats you like family, warm atmosphere. It's on the Hip Strip and close walking distance to all shops and restaurants. Worth every dollar.
Friendly staff who go above and beyond to please as stated in their mission statement. Sheldon is always kind & helpful. He gives good advice about your best options in the local atea as a tourist. Briliany value for money
This property is in a convenient location.
Front desk people need training on customer service and hospitality.
Stayed here with my family for five nights. We had three rooms which were very clean and the staff were excellent. Break fast was good but could’ve had a little more options. Location is great ,with the beach across the street. Want to give a shoutout to Tameka, Danieka and Sasha from the front desk. These ladies go above and beyond to make your stay exceptional! Marcia and Cassandra in the restaurant . The lady that cleaned our rooms during our stay . Juliet in EVS and the two young men that does maintenance. Also, Mr Robinson the daytime security. These people are all keepers! And they make your hotel shine .
Great location with beautiful and quiet public beach just across the street. Walkable distance to Montego Bay town, short ride to the airport/Knutsford Express. Nice room, very good breakfast was included, staff friendly... Overall great experience, recommended.
Good
Staff was wonderful
The hotel is efficiently managed. Checking in was quick and easy. The location and proximity to the airport, beaches, entertainment spots, parks and playground for children make it an ideal choice in the city. The rooms were clean and the beds were very comfortable. The hotel provides a complimentary breakfast and offers a choice between local and American dishes. The staff was very efficient and friendly. I would definitely recommend this hotel for a vacation.
Excellent location facing the ocean.
Excellent staff!
Staffs were not friendly they need proper training
Great location in view of the ocean. Easy check-in and clean space.
The staff are excellent
The decor, the parking. The pool area was beautiful
Great location with view of the ocean.
Transferred here for our last night to be closer to airport. Walkable to tons of restaurants. LOUD!!! Do not go here and expect sleep. Lots of music and traffic (trucks, motorcycles, loud horns) sound. Rooms are tiny and basic. Bathroom had a roach in sink. We got outta there early! Breakfast was amazing, waitress walks slowly and doesn’t speak too much. A/C is nice in dining area, wait there for your room to be ready.
I really had a good time , once you understand the culture everything would be normal
Great property - definitely an older, historic hotel, but that's what gives it charm! It's located directly on the main road in the Hip Strip of MoBay, so there is definitely traffic noise. Staff was wonderful, and helped us to extend our stay by two days when a flight was cancelled. They also connected us with two great drivers/tour guides and made excellent recommendations for local restaurants. Their on-site restaurant was excellent as well! Wonderful 2nd floor balcony/patio area to hang out and chat with other guests. Nice private pool and patio area out back for cooling off and enjoying Red Stripes. Definite traffic noise from the road, and from a major dance party that happened next door (only one night). Excellent central location - great for accessing all of MoBay's attractions. Definitely recommend!
The staff were amazing
Staff was friendly rooms clean
Wonderful classic hotel! Very close to the hip strip, overlooking MoBay - so there is a lot of traffic/club noise (bring ear plugs if you’re a light sleeper). Extremely convenient location; nice small pool for cooling off; open-air lounge/patio area overlooking the bay and street - great for relaxing and people watching. Our room did not have exterior windows, which was actually great for sleeping (quiet, dark, and cool). Secure parking area with an attendant who was friendly and provided good dinner recommendations! FYI no elevator - stairs required - but a staff member was available to help with carrying luggage up. We absolutely recommend this hotel!!
The staff was very nice!! Lunch or dinner option would be great!!
This property was so clean and close to everything. I really loved the breakfast also. The staff was very friendly. This will always be my go to place when i go to Jamaica. I can trulybsayvroom 205 was very spacious
The staff
Room was super small for two people. We were charged &25 for extra towels and rags. The location is close to a lot making up for what the hotel lacked. Also the staff Cassandra and Brenda were very accommodating and made our stay all the better as well.
Great place to stay because of convenience and location to have access to different area. It right on the hip strip and offered walkable access to beach, restaurants, shops, and into town if needed.
Definitely staying here on my next visit, money well spent👍
I didn't meet a single employee at this hotel with a negative attitude. Everyone went out of their way to make sure that i had a relaxing vacation. The only thing that I would change is to list the property as having designated smoking area. Again thanks for hospitality that the entire staff showed.
This place had everything I needed and or close to everything! Had the best time.. I can’t wait to go back for my birthday!!!
It’s was amazing staff was great friendly I give this place 10 stars I’m def coming back
The building was quaint, located on the hip-strip, walking distance to Doctor's Cave Beach, restaurants, bars, clubs and souvenir shops. Great view from the hotel balcony. My room had no windows to see outside and was small. When you opened the entry door, the bed was visible to the outside. There was not enough space to fully open two 28-inch suitcases. The free breakfast was tasty but was a fixed plate. Substitutions cost extra. My server brought whole wheat bread instead of white as I requested, then argued with me that I stated incorrectly. She was displeased with me. I decided to eat breakfast down the road at The Pelican thereon. A request for 2 bottles of water which were supposed to be provided at check in, became an issue, we had to wait for someone to verify that we had not gotten it earlier. The lady who sat outside to ensure we crossed the street safely had the most pleasant demeanor - always smiling. Some of the front desk attendants were pleasant and helpful.
I stayed for 5 days with my daughter and had a pleasant experience. The staff was polite, my room was clean, the entire common areas were cleaned every day, thanks to all the custodial staff for all you do, breakfast was always delicious, kudos to the chefs, I enjoyed every bite of my "yaad food" the waitresses they were great. I liked the convenience of the hotel's location, walking across the street to the beach, walking to restaurants & shops, to the park, relaxing on the patio, meeting other guests from different countries & cultures, talking with my fellow Jamaicans. It was awesome! Overall, a pleasant experience. I will definitely stay there again.
It's a decent place for what they offer. The place is clean. Staff service is average, wouldn't say they are good or bad.
It is very run down, need overhaul in every aspect, room floor dirty, furniture needed dusting, Big up Jonel the receptionist and Sheldon the maintenance.
The hotel was located walking distance to everything including the hip strip snd margaritaville. Great for shopping and going to the beach and close to the airport. I didn't like that that even though it says can room four the rooms were small. Even though the bathroom looked remodeled and clean and neat it was small
The male at the receptionist was not helpful. I need to change a 5 US$ to pay for a taxi and was not willing to do so
Altamont West Hotel | Hotel in Montego Bay | Travala.com
Wouldn't stat again
Nice terrace and view. Rooms were small and the walls were very thin. The hotel is directly across a busy highway and the noise is very loud at night. It is unsafe to cross since the hotel is at a corner. Fine for a quick stay if you are only passing through but certainly not for a long term accommodation. Staff was helpful when asked questions but generally not friendly and seemed put off by tourists. No water available as is standard at most places. You are expected to pay for it.