AlpinLodges Matrei

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Located in Matrei in Osttirol, AlpinLodges Matrei is in a national park, within a 5-minute drive of Matrei Ski Resort and Hohe Tauern National Park. This 4-star hotel is 15.1 mi (24.4 km) from Grossglockner and 1.1 mi (1.7 km) from Goldried Cable Car. Make yourself at home in one of the 5 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.

You need to know

• The seasonal pool will be open from June 01 to September 30.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Optional fees

• Pet fee: EUR 110 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English