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06 Jun 2025
Friday
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07 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Aloft Seattle Redmond
9.0

Wonderful

671 Guest reviews

9.0
Wonderful
671 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.0/10
Comfort9.2/10
Condition9.2/10
location10/10
Neighborhood8.8/10
Amenities8.6/10

15220 NE Shen Street, Suite #150, Redmond, United States of America. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
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Hotel Description

With a stay at Aloft Seattle Redmond in Redmond (Overlake), you'll be steps from Microsoft Campus and 9 minutes by foot from Microsoft Visitor Center. This hotel is 0.5 mi (0.8 km) from K1 Speed Seattle and 1.3 mi (2 km) from Nintendo of America Inc. Headquarters. Make yourself at home in one of the 150 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Redmond? This hotel has 3815 square feet (354 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Parking height restrictions apply

LGBTQ friendly

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
21
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 18.00 for adults, and USD 6.00 to 18.00 for children
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

English

Chinese (Mandarin)

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Conference space

Fireplace in lobby

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Business center

Meeting rooms

Grocery/convenience store

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 3815

Conference space size (meters) - 354

Number of meeting rooms - 7

Number of indoor pools - 1

Snack bar/deli

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

24-hour fitness facilities

Terrace

Electric car charging station

Firepit

Banquet hall

Covered parking

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Wheelchairs available on site

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.0
Wonderful671 Verified Reviews
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Cleanliness9.4/10
Service9.0/10
Comfort9.2/10
Condition9.2/10
location10/10
Neighborhood8.8/10
Amenities8.6/10
10/10
Exceptional
Devon, 08 Feb 2025
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Amazing as always!! Thank you for the wasy parking and easy options for shopping and dining! The live music on wed nights is cool as well!

10/10
Exceptional
CHRISTEENA, 16 Dec 2024
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My stay was great! It was close to a lot of places in case you forget things like myself! The staff was very friendly and the room was clean!

10/10
Exceptional
Paola, 06 Dec 2024
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Nice business hotel

6/10
Fair
Fergle, 04 Dec 2024
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Location

10/10
Exceptional
sarah, 22 Oct 2024
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Parking is lacking if you drive a big truck as our dually wouldn't fitvin the garage. Otherwise its a great hotel.

10/10
Exceptional
Susan, 22 Sep 2024
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Quiet, clean, friendly staff, easy to get to, reasonably priced. Would definitely stay here again!

10/10
Exceptional
Doug, 10 Sep 2024
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Excellent property. Clean and quiet and within easy walking distance of grocery stores, shopping and restaurants. Felt safe and was in a good location to get around Seattle. Will stay here again.

10/10
Exceptional
Danielle, 01 Sep 2024
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Very nice hotel

10/10
Exceptional
Jonathan, 22 Aug 2024
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Excellent area with tons to eat around

10/10
Exceptional
S, 26 Jul 2024
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Clean, spacious, friendly service. Breakfast could be better.

10/10
Exceptional
Saima, 22 Jul 2024
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It was a very clean hotel with lots of space! The area was amazing as well.

10/10
Exceptional
Robin, 18 Jul 2024
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Love the aesthetic of Aloft hotels. Wish there were microwaves in room. Other than that, it's often my chosen place to stay.

2/10
Poor
Soma Jagadeesh, 15 Jul 2024
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I had booked the Hotel for late check-In for a client, they allocated 430. (No one answered call after 12:30 AM for 1 hour). I need to walk to opposite reception area. They had allocated 430 room, which is completely noisy and horrible to sleep. Whenever we setup temperature to normal room the fan makes noise if we leave it at 74 its not making noise. Some kind of stupidity. I had requested for cancelling the room and they still charged full amount

10/10
Exceptional
Jennifer, 07 Jul 2024
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loved it!

10/10
Exceptional
Elijah, 05 Jul 2024
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Great place to stay while in the Redmond area!

10/10
Exceptional
Jason, 29 Jun 2024
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Beautiful, clean and convenient

10/10
Exceptional
Christine, 29 Jun 2024
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Comfortable bed, and great food options with a lovely bar and staff!

10/10
Exceptional
Kai, 19 Jun 2024
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Very nice, modern place to stay

10/10
Exceptional
Kristina janee, 17 Jun 2024
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Such an amazing experience! So vibrant and creative! Great family hotel, so much to do and enjoy! Super comfortable beds, spacious rooms, and updated fixtures! So recommended 💯

10/10
Exceptional
Teodor, 09 Jun 2024
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Ok for the money

10/10
Exceptional
Matt, 31 May 2024
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Very secure Hotel, exceptionally clean

The room was well kept and clean, I did notice in the shower that the floor had some sag around the drain.. everything in the Hotel was clean and secure.

10/10
Exceptional
BIN, 30 May 2024
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The room is decent size. There are lots of good restaurants around and walking distance. We will definitely stay there again next time we visit Bellevue.

10/10
Exceptional
Theodore, 27 May 2024
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Good stay

No complaints. Place was clean, quiet, and comfy. I appreciated the black out curtains.

6/10
Fair
Christopher A., 24 Feb 2024
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Beautiful design and fun area. We couldn't swim because the pool was small and full. The walls must not be well insulated because one of the rooms was kind of loud and I couldn't sleep.

10/10
Exceptional
Panagiotis, 23 Feb 2024
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Super comfortable bed. Very clean and modern hotel.

10/10
Exceptional
Kit-fu, 29 Dec 2023
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Another excellent Aloft property, 100% recommended

Always loved the Aloft brand and this stay was no different: - Modern, spacious, and clean room - Updated, spacious, and clean gym - Beautiful indoor pool (although strong chlorine smell) and spacious outdoor area including fire pit - Complimentary continental breakfast that was very good - Excellent location proximate to lots of restaurants and retail We had a toilet leak that was fixed promptly. Absolutely no complaints and would stay here in a heartbeat again!

10/10
Exceptional
DAHLIA, 16 Nov 2023
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Great location, nice park nearby to go for a walk. Rooms were clean and beds were comfortable. Lots of shopping and dining spots close by and easy commute to downtown Bellevue and Seattle.

10/10
Exceptional
Jack, 21 Sep 2023
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Close to local restaurants & shopping in addition to the onsite WXYZ Restaurant & Bar

8/10
Excellent
Kami, 16 Sep 2023
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Th carpets in the rooms were quite dirty - visible large spills coffee? Around room. Check in left us with inactive keys for rooms and garage. It took a long time to check in since and I had prepaid. The staff seemed a little put out. It was a last minute Expedia booking.

10/10
Exceptional
Megan, 08 Sep 2023
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Very close to Microsoft campus. Very clean and rooms are modern and quiet.

10/10
Exceptional
CHi Shing, 07 Sep 2023
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Good for family

10/10
Exceptional
Ericka, 04 Sep 2023
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Cleanliness and ameneties

10/10
Exceptional
Brittney, 04 Sep 2023
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Beautiful hotel, great stay and nice man checked us in.

6/10
Fair
Jon, 03 Sep 2023
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The stay was average. The rooms are clean with a modern design. The staff was kind, and helpful. The pool is much smaller than it looks in the pictures. Prices for food and drinks were somewhat inflated but conveniently available. There are games available in the lobby, and outside. Would be a good place to stay if you have kids traveling with you. My biggest let down is that Expedia advertised parking was free, unfortunately it’s $15 a day.

4/10
Poor
jeana, 28 Aug 2023
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It was a really cool hotel. The ambiance was very modern. The check in was awful. The counter guy put us in a king room when we booked for 2 queens. (They did the same to my sister in law). They did attempt to fix it. But next morning there was no one at the desk with a note to go across the lot to the other hotel for help… but there was a sight impaired lady standing there so confused as she couldn’t read the sign or find te other hotel… that wasn’t cool

2/10
Poor
Richard, 27 Aug 2023
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No staff to check in, no maid service or clean towels. I called the desk to ask and even though the website says daily housekeeping I was told that if I wanted housekeeping I would have had to notify the property 24 hours before my arrival. That is just wrong for any hotel. Always was happy to stay at the SeaTac location! Never again in Seattle-Redmond.

8/10
Excellent
Hannah, 25 Jul 2023
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Pet friendly!

The room itself was very modern. It was spacious for my two dogs. I love the “ARF” door tag that they give you when you have pets. It tells the staff and neighbours that the room has pets inside. The only thing is parking is not easy here if you drive a truck. Their under ground parking is only 6’4”, so we had to park on the street. There is not a lot of street parking available either. We had to park at the next street over. we also noticed a stain on the sheets. When we got there. But because we had dogs, we just left it. AC is very strong here! My dogs thoroughly enjoyed that in the summer heat! Neighborhood is quiet and full of dogs. There’s a cute patch of fake grass with doggy bags nearby. My dogs never used it, we just went to the park instead. Lots of doggy bags offered by the parks and lots of green running space! Overall, we probably would stay here again, if we brought another smaller vehicle.

8/10
Excellent
Karen, 04 Jul 2023
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We had a great room! It was really big and very clean.

10/10
Exceptional
Joshua, 28 Apr 2023
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I’ve stayed here about 20 times and have enjoyed it every time I come to the area

10/10
Exceptional
Joshua, 08 Apr 2023
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I’ve stayed here multiple times and will continue too. Great place!

10/10
Exceptional
hei chuen, 16 Mar 2023
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It was great.

8/10
Excellent
Martin, 16 Mar 2023
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Expedia bookings are always welcome at Aloft Redmond and treated as elite status members. Fast seamless check-in and most special request honored.

10/10
Exceptional
Hailey, 11 Mar 2023
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Front desk clerk was very friendly and the rooms are very cozy.

10/10
Exceptional
Hurbert, 05 Mar 2023
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The room set up was amazing....

10/10
Exceptional
Jack, 05 Mar 2023
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Everything is good.

10/10
Exceptional
Luke, 26 Feb 2023
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I wish their was a hot tub

6/10
Fair
Tracilyne, 25 Feb 2023
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The staff didn’t know how to make additional keys at check in. When calling for towels staff said I had to come down and get them and when I went down it was just left on the side of the desk no staff present to greet me etc.

6/10
Fair
Mikhai, 23 Feb 2023
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Book at your own risk. 6AM fire alarms and police activity (at the neighboring apartment complex) are not unusual.

6/10
Fair
Jason, 21 Feb 2023
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Bad room service

Room service staff was terrible. Had to call twice to request a crib and the person who delivered the crib just left it at the door. We asked him to bring us an extra bedsheet for the crib, and he just never bother to return.

8/10
Excellent
Kathy, 21 Feb 2023
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aloft stay

I think parking should have been included. Other than that our room was great. Very minimal but all we needed and nice .

10/10
Exceptional
Geoffrey, 21 Feb 2023
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Nice, clean, new

10/10
Exceptional
Dmitry, 03 Feb 2023
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Great hotel, clean rooms, new amenities. Easy to find parking nearby.

10/10
Exceptional
Martin, 13 Jan 2023
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Great night sleep

10/10
Exceptional
Murat, 22 Dec 2022
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Clean seats, helpful cabin crew, no delay, and professional service and entertainment devices.

10/10
Exceptional
Chun Fu, 20 Dec 2022
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Great location

8/10
Excellent
Jonathan, 19 Dec 2022
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Nice and affordable place to stay.

8/10
Excellent
Elizabeth, 27 Nov 2022
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This hotel was practically empty for a holiday weekend. Exceptionally clean. Comfortable beds. We didn’t use the pool, or visit the bar. The check-in staff was emotionless, no smile or thank you, or welcome. Staff the next day was pleasant.

8/10
Excellent
Astrid, 22 Nov 2022
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Clean, comfortable, modern hotel within walking distance to restaurants.

6/10
Fair
Darren, 13 Nov 2022
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Garbage bartender

Bartender was unpleasant. The hostess told us that last call was 9:30 we showed up at 9:10. My girlfriend and I wanted a night cap prior to going up for the night. It was awkward and he stated that he just said last call prior to our arrival. He was short with us and was like I'll pour you a beer. "Whaddaya want". I ordered a beer which he poured and put on the counter. He barked at my girlfriend about what she wanted, since she had no desire for a beer so she said nothing. So now our relaxing last drink of the night turned into a stressful drink alone. I no longer wanted the beer. So we left it on the counter. (Since the bartender pretty much sprinted to the back leaving us there) he came back and grabbed the beer. "Here take this with you. No sense wasting it" after he handed it to me he spouts off with "I'll buy it for you". Dick

10/10
Exceptional
Carl, 24 Oct 2022
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Great vibe...unique. Good value...nice, dry parking lot in the garage (there is a fee for parking). My only complaint...no micro wave in the room and a standard shower with a weaker water stream and an unadjustable shower head so the flow could not be controlled. Small matter...overall, great hotel. Not that tired, old, standard hotel experience. Great change of pace.

10/10
Exceptional
Mary Ann, 18 Oct 2022
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Staff are winderful!

8/10
Excellent
Elizabeth, 15 Oct 2022
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Nice hotel, residential/close to Microsoft. Few restaurants in area, nothing close to hotel open for breakfast, hotel food/bar closed during the weekend, only garbage snacks available for purchase. Front desk receptionist kept coughing, no mask with covid still around and no one wearing masks. Really disappointing.

10/10
Exceptional
Zonia, 10 Oct 2022
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Would stay again.

Nice clean hotel, convenient location, and breakfast included which was nice!

8/10
Excellent
Andrea, 25 Sep 2022
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This is a nice, clean hotel set in a safe neighbourhood. There are also some restaurants close by so overall great hotel. What I didn't like is that there are no room services. I stayed for 6 days and had to take out my own garbage as it was full twice. I would have expected the room service in the middle of my stay.

10/10
Exceptional
Nicole, 24 Sep 2022
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It’s a great hotel, conveniently located to all our favorite places to shop and dine. Only one small complaint…the small fridge makes a very loud whine every few hours.

10/10
Exceptional
Alissa, 29 Aug 2022
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Restaurant and bar was not open which is one of the main reasons we booked that particular hotel, however overall a nice place.

10/10
Exceptional
Fernando, 22 Aug 2022
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Clean and modern hotel

Very nice clean and modern hotel. I will stay there again and recommend.

8/10
Excellent
Janet, 18 Aug 2022
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Quiet, easy access to downtown Seattle, staff were pleasant, facilites good. Little in the way of family eating options . Staff shortages meant limited housekeeping.

10/10
Exceptional
Steven, 15 Aug 2022
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Clean and efficient

Came up for one night to a Marymoor concert. Hotel was so clean and efficient! Would definitely stay here again. Parking garage was very tight for my truck.

10/10
Exceptional
Mark, 15 Aug 2022
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Overnight stay

We came to the area for a concert and it couldn't have been more convenient.

10/10
Exceptional
Andrealyn, 03 Aug 2022
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We love the daily breakfast and the location.

8/10
Excellent
Pamela, 01 Aug 2022
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New and trendy place. Perfectly adequate, rooms are quite small.

10/10
Exceptional
William, 30 Jul 2022
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Great people working there and terrific back yard which was our favourite part of our stay. Free Breakfast was a bonus and well worth it!

10/10
Exceptional
Mark, 16 Jul 2022
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Friendly staff, comfortable clean and stylish room.

2/10
Poor
Pedro, 12 Jul 2022
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Over the stay was good we were there for a soccer tournament . Our first night I was treated horribly, by the bar worker an elderly African American women . That was so so rude infront of my son . And falsely accused me of cursing at here while my son was there next to me . I spoke with the manager Danielle Whitaker and she was absolutely no help at all, siding her worker , I feel like I was racially profiled. All did was ask where the Dinner area was an the bar worker continued to be rude an telling me i wasn’t allowed in there . And repeated to say she would not attend us . Horrible experience nice hotel . Won’t stay there ever again .

10/10
Exceptional
David, 10 Jul 2022
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Comfortable and Clean

Very comfortable and clean. Staff was very friendly.

8/10
Excellent
Jennifer, 03 Jul 2022
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I requested a wheelchair accessible room with two beds. Got the two beds but the space wasn’t very wheelchair friendly. I blame it on communication between expedia and the hotel.

8/10
Excellent
David, 12 Jun 2022
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What I liked was that the front desk was really helpful and friendly, they were prompt in dealing with our requests. The cleaning needs to be improved and I found that the first cleaner that I dealt with was quite rude and unprofessional. She was impatient and didn't do a good enough job at cleaning after 4 days into my stay. I think it wasn't fair that our rooms would only be cleaned every 4 days by default. The second time my room was supposed to be cleaned, no one ended up cleaning it and I had to make a request for cleaning on the next day. The complementary breakfast on the Element hotel side did not have much variety from day to day, it was pretty much the same food every day. After eating the same thing over and over again, it would get boring. I think the cleaning should be done every day and the items such as water bottles were not being replenished unless I asked for it. I feel that it should be done often.

8/10
Excellent
Sonia, 04 Jun 2022
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Well maintained and like new property, the room was clean and nice. The only thing is that the room was so small and tiny that I didn’t like.

10/10
Exceptional
D'Vonzo, 02 Jun 2022
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Must stay

Great hotel with even better amenities. Loved the gym and the bar/restaurant. Parking garage was easy to navigate. Great location by major highways.

8/10
Excellent
Sheila, 18 May 2022
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Great location, safe and walkable. Good amenity space in hotel and diverse dining options within walking distsnce. Lighting in the room itself was poor, quite dim which was odd.

10/10
Exceptional
Brenda, 09 May 2022
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Amazing place to stay at and very clean.

10/10
Exceptional
Nicholas, 09 May 2022
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Very nice rooms, nice view, quiet and pleasant area.

10/10
Exceptional
Anna, 09 May 2022
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Excellent stay here. One of the cleanest properties I’ve ever stayed in and the room was huge and had everything I needed. I really enjoyed my night here!

10/10
Exceptional
Reesa, 19 Apr 2022
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Property is less then 5 minutes from my daughter's home. Staff were informed and friendly. Room was clean and able to make DARK while sleeping. Only issue was room needs rugs on bathroom as when you get out of the shower the floor is slippery where your wet feet have walked. Other wise stay was perfect. Will stay there again

2/10
Poor
Andrea, 17 Apr 2022
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Such a poor experience. The room we stayed in hadn’t been used in a long time. Blinds didn’t raise, power outlets didn’t work (so no working fridge), cobwebs everywhere, no tissue, no TP. Maintenance came and was unable to help with the blinds and even replaced the fridge but still didn’t work. The front desk of the adjacent hotel we had to check in at offered free parking and complimentary breakfast but too uncomfortable and our food going bad since there was no fridge we left at 3am. The front desk didn’t know of our situation and I was told they couldn’t do anything for me since I booked through Expedia. I have a $100 charge on my card for incidentals, no sign of a discount and every time I call the front desk of both hotels there is no answer/recording to leave a message. We also accidentally left an item in the room on a shelf and we’ve not been contacted about the left item. I know times are hard with Covid but if I’m going to pay the most for a deluxe room I’d hope to receive better service/stay.

8/10
Excellent
Jeremy, 27 Mar 2022
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Good value. Nice, clean property, new. Decent breakfast included.

10/10
Exceptional
Mark, 21 Mar 2022
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Newer hotel in a location near amenities.

4/10
Poor
Stephanie, 08 Mar 2022
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If you like staying in a college style dorm this hotel is it. No service inside the room (cleaning, fresh towels etc.) and you have to leave your garbage can in the hallway to get it emptied. Good for some but not for me.

10/10
Exceptional
Verified traveler, 21 Feb 2022
hotel-logo-v2.pngTraveller

Beautiful property!! Great service!

Room was tidy. Loved the decor!! I was very comfortable and will definately be returning!

6/10
Fair
guadalupe, 14 Feb 2022
expedia-logo-v2.pngTraveller

The staff was not friendly, difficult to find a staff member when I needed help. Checkout and checking in process was inconvenient since I had to go to the opposite side (other property) and when suggested it was inconvenient the front desk personnel got upset and argumentative.

8/10
Excellent
Yusuf, 27 Jan 2022
expedia-logo-v2.pngTraveller

Clean and big room but the check in is in the Element side, which there was no sign about it.

8/10
Excellent
Timothy, 10 Jan 2022
hotel-logo-v2.pngTraveller

Nice hotel for either business or personal stay. Only 2 complaints: 1-No notice on Hotels.com that the parking was paid and 2-no one at the desk when I arrived at 9pm, no note or notice, no telephone to call anyone. Had to wait in the lobby wondering and wandering for nearly 30 minutes.

2/10
Poor
David, 23 Dec 2021
hotel-logo-v2.pngTraveller

BEWARE: ALOFT/ELEMENT IN REDMOND, WA

The front desk staff was exceedingly rude and unprofessional. They attempted to charge me a shockingly high "incidentals" charge... more than I've ever seen, and I have stayed at many hotels regularly as I travel for business. I asked for a moment to transfer some funds into the correct account to cover the incidentals, and the front desk person responded by saying if I didn't finish checking in within 30 minutes that I would be asked to leave the property. I had never heard of this policy before, but anyway I stated " That won't be a problem I should have the funds transferred any moment" Then the desk person said actually I've decided you have less than ten minutes. I felt disrespected but was able to transfer the funds and began handing my card over to make payment. That's when I was informed that my reservation would not be honored and would need to leave the property right away or they would call the police. I was appalled by this treatment and could not imagine anything I had done to offend this person or that would justify being turned away after I already paid in full to book the room and had presented valid ID and was prepared to pay the ridiculously high incidentals fee within the time limit that was being imposed. They refused to honor my paid reservation or to process a refund.

10/10
Exceptional
Verified traveler, 11 Dec 2021
hotel-logo-v2.pngTraveller

Clean, modern, great amenities

2/10
Poor
Dana, 07 Dec 2021
expedia-logo-v2.pngTraveller

The heating system was broken and it was only 40 degrees out. I would like to receive a refund for this nights stay.

10/10
Exceptional
Warren, 11 Nov 2021
expedia-logo-v2.pngTraveller

The room was very clean. The shower was great. I got a great night’s sleep on the bed too. Overall a great place to stay.

10/10
Exceptional
Dennis, 25 Oct 2021
expedia-logo-v2.pngTraveller

Friendly and informative person at front desk...love this hotel!

10/10
Exceptional
Verified traveler, 17 Oct 2021
hotel-logo-v2.pngTraveller

This hotel is in walking distance so I can visit family in a facility close by , staff is nice and always quiet and restful

4/10
Poor
Tomer, 27 Sep 2021
hotel-logo-v2.pngTraveller

First time in my life hotel could not fix breakfast to go because chef was ready to go home. Even in the morning the front desk did not try to put anything together. Management should check into it especially with Covid-19 that most hotel pack breakfast to go only.

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