- buy presentsTravel
Gift Cards 
Rewards!AVA Smart
Program
- USD
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
Located in Jiaxing, Alila Wuzhen, Zhejiang is on the riverwalk, within a 15-minute drive of Wuzhen Scenic Area and Hongshancun Scenic Spot. This luxury hotel is 11.3 mi (18.1 km) from Tanjiawan Site and 12.1 mi (19.4 km) from Children's Park. Treat yourself to a stay in one of the 125 individually decorated guestrooms, featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Jiaxing? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Hotel policies
No elevators
Noise-free rooms not guaranteed
EarthCheck
Unicode Support true
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Protective clothing is available to guests
- Cashless transactions are available
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: CNY 2000 per night
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from April to October.
- Pool access available from 10:00 AM to 6:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for cooked-to-order breakfast: approximately CNY 188 for adults and CNY 94 for children
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Concierge services
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
Spa treatment room(s)
Outdoor seasonal pool
Wedding services
Express check-in
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 2
Conference space size (feet) - 6458
Conference space size (meters) - 600
Number of meeting rooms - 2
Number of indoor pools - 1
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Pool sun loungers
Free parking nearby
24-hour fitness facilities
Terrace
Electric car charging station
Lockers available
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchairs available on site
Lifeguard on site
Well-lit path to entrance
Hotel reviews
Traveller
TravellerThe room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Travellergreat option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
TravellerGreat service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
TravellerVery good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Modern and architecturally hotel.
This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.