Alfiz Hotel Boutique

9.6

Exceptional

178 Guest reviews

9.6

Exceptional

178 Verified Reviews

Read all reviews

Cleanliness9.8/10

Service9.8/10

Comfort9.2/10

Condition9.6/10

location10/10

Neighborhood9.8/10

Amenities9.0/10

Small boutique hotel with modest but comfortable, clean room which was a good size and had an excellent shower. Small pool is a nice bonus. Good breakfast and complimentary coffee in the library. Staff very welcoming and helpful, while location in the old town is perfect and not too noisy. Would happily recommend and stay there again.

staff were very nice made us feel quite comfortable

Beautiful property in the heart of the historical city. Wonderful service and good breakfast, loved the options. The plunge pool was an added treat for the morning. The only thing I’d say is request a quiet room if you are a light sleeper like me! Other than that, a perfect overnight stay, thank you so much!

This is a great value property. It’s small and doesn’t really have a lobby so the door is always locked but answered quickly 24/7. Free breakfast but the cofffeeshop Epoca that is a block away is stellar. So much right by this hotel and it has an excellent location. If you are looking for a lobby bar or big pool - this isn’t the place for you. If you are looking for small, quiet and friendly - then this is the place for you. Note that this place was dry in the rooms which isn’t always found in the tropics. It’s very clean and dry.

This is a breathtakingly beautiful hotel. If you are looking for a quiet, relaxing hotel experience in Cartagena, this is it! The staff is so helpful, professional, and welcoming - we had a wonderful experience with Maria! They will also help you arrange transportation to and from the airport. The breakfast is delicious, the pool is quaint and relaxing, and everything was clean and it’s in a perfect location. We HIGHLY recommend staying here!

Staff was excellent and scrambled to put an extra bed in our room last minute when their was an issue with hotels.com booking.

Absolutely charming little hotel in a perfect location inside the old walled city of Cartagena. Close to many great restaurants and some of the best shopping in the city yet very quiet. Walkable to most major attractions. The staff was awesome - so sweet and helpful and speak quite a bit of English which was helpful. Air conditioning worked great to keep our room cool and sleepable. Beds was large and comfortable. Very spacious room on two levels in a 300 year old house. Great breakfast every Morning. This place is perfect. The only downside is the pool is quite small but you can still pop in for a refreshing dip in the afternoon heat. Highly recommended.

Lovely place, all of the staff were very friendly and helpful. The room was off the street, facing into the courtyard, so very calm and quiet despite the busyness just outside the doors. Great airconditioning, comfortable bed, good shower, wonderful breakfast served daily. The pool is tiny and never saw anyone use it or the jacuzzi. May be a difficult for those with vision and mobility problems as the ground floor is not level and there are small steps that are not well marked (I almost took a header and quickly learned to be very careful). Still highly recommend!

The staff is awesome

This is a lovely old hotel, renovated while keeping its character. Location is great in the old town but a very touristy place. Only downside, we booked their only suite a year in advance for our stay and received confirmation of our booking. When we arrived we were placed in a standard room as they had double booked the suite. We had no prior notification

I was very impressed by the helpfulness and hospitality received by the staff at Alfiz hotel They assisted me with all of my inquiries and were pleasant to interact with. The welcome sangria drink was delicious and refreshing! The room was absolutely comfortable and allowed us to relax between exploring the city. The location is well situated in the core of the city, with plenty of restaurants in the area. We happened to visit during the week of Cartagena independence day in November and we were at the heart of the festivities happening in the main square. Although we were able to hear the noise from the parties, we had no problems with falling asleep through it. Breakfast was nice, although I did get bit by mosquitoes from the plants in the courtyard. Overall, I would definitely stay here again on my next visit to Cartagena!

The staff are so friendly and helpful. Breakfast was excellent with lots of fruit. The building is beautiful and well maintained.

Alfiz Hotel is a good option for people who like a very quiet place. When we arrive we notice a lot of tranquility, little light and security, the staff always accompany you to the exit door that remains closed, impressed us. The construction is old, a different experience for those who usually stay in large hotels and enjoy rest at the Lobby/Bar. Our room San Pedro Claver, second floor, with no comfortable seats to rest, the city is very hot and we walk a lot, the seats are made of wood in tone with decoration but are not comfortable. The shower is a wonderful, good bed, soft pillows and clean sheets. The room is hot when you come in but when you turn on the air conditioning and the ceiling fan becomes nice. Good breakfast included and very good attention. This hotel has an excellent location and security. Recommended

Best thing of the property is the remarkable staff they have. Always attentive. Never miss a beat. Breakfast was delicious. Anything you’d like was presented to you.. the decor was just perfect. Not too much not too little. Quite remarkable for its Era of time.Super safe. Great location!!!

Excellent

Wonderful low key place. Architecture is amazing. Staff were warm and welcoming.

Amazing hotel!

Our staying was perfect in all the ways. Everything went well, the hotel is charming and cozy. The breakfast was incredible! I’d love to come back!

I didn’t realize it was just 8 rooms, mine was exceptionally special in its design and configuration… the smaller nature the small kitchen just off the garden dining area was really nice… now at a 5 star resort and think my earliest days were the best!

Great room in the old city

Great location in the heart of the old city. Katrina, at the reception desk, is very helpful, as are all of the staff. We will definitely come back! Also, we’d like to stay at the other hotels run by the same hotel group.

It’s the perfect boutique hotel. Perfect location, in the middle of the old town, but far away from the noise. The service, the ambiance and the staff are the best in Cartagena. And the room it’s clean and beautiful!

Quick vacation in Cartagena

Staff was friendly, accommodating, and helpful. The rooms are unique and the setting is very authentic. Super central location to all that Centro, Cartagena has to offer.

Centuries old Spanish villa. Carina at front desk was great. I arrived hours early and they took good care of me. This is a historic family friendly place,. They do not permit night trades and that makes the place even safer. Knocking on the wooden doors transports you to another era. It is a must for any history buffs. Withing walking distance of the walled city.

This was the most amazing hotel I stayed in my trip to Colombia. The staff was amazing. The breakfast was really good. Beautiful room and beautiful common areas.

It was very quaint !

Perfectly renovated house in the core of Cartagena’s old city. Excellent customer service. Very pleasant experience

This hotel was amazing!! It's has a quirky, charming décor. Our room was massive with a wonderful balcony overlooking the street. A full breakfast with fresh juice, fruit, coffee and eggs is included everyday in a lovely little restaurant in the open courtyard. The staff was very nice and helpful. Lovely hotel, very comfortable, good value and the location is really convenient in the old city.

The staffs were really friendly, helpful and caring for guests, I am very pleased to stay with them.

The staff was great. Great breakfast in the morning to fuel up for the day. They were helpful in accommodating rides, trips if needed. A beautiful hotel as well. It takes you back in time but with modern amenities. Would stay here again.

The property has an old school charm with a very attentive staff.

This hotel is wonderful. It is beautiful, clean, centrally-located, quiet, and has the best staff. I would highly recommend.

Construction workers on the adjacent building started banging on the wall with hammers and this kept going on throughout the evening and the night. Fortunately, the front desk let us check-out that night without any charge so we could find a place with no construction noise throughout the night.

Highly recommended hotel in cartagena

Alfiz hotel is located in the heart of the walled city in cartagena. The hotel has a unique, vintage vibe and was kept preserved. We had a loft style room located in front of the pool. The staff Manuel, Estella and Carina were very accommodating and helpful throughout our stay. Estella’s breakfast was probably our favorite part in this trip. It is a highly recommended hotel and we would definitely stay here again!

Excellent experience at this hotel. Staff is really nice, delicious breakfast and beautiful room. Location convenient.

Superb choice in heart of walled city

Beautiful hotel in heart of walled city. Restored, three century old building. Incredibly comfortable with beautiful appointments. Largest bathtub I have ever seen. Incredibly nice and helpful staff. Couldn't ask for better.

The hotel has great location, beautiful and staff is exceptional with planning activities!

Beautiful property, great service & location!

The staff are amazing and helped us out in so many ways - even when we had moved on to another hotel. Really recommend a stay here for a personal experience in a gorgeous old town house. The location is fab and really central in the old town. Restaurant wise recommend Carmen and also townhouse for cocktails and city views.

Superb stay!

The service level at this place is exceptional. Everyone will make you feel like you are at home but also at a very exclusive vacation. The hotel is perfectly located within walking distance to excellent restaurants and bars.

This casa is very unique. Clean room with friendly welcome from their staff. I couldn’t love it more!

Excellent hotel in walled city.

Excellent staff and location. Beautiful Boutique hotel. Breakfast was sensational. Location was very good also. We didn't take advantage of all the features like the jacuzzi or pool. I typically have stayed in chain hotels but would not hesitate about coming back to this hotel.

This hotel was one of the best things about our stay in Cartagena. The location was excellent within the walled city, the staff was friendly and best of all the air conditioning was wonderful. Since the city was so hot during our visit, we would retreat back to the hotel to cool off mid-day and really appreciated the air con!

Alfiz was great!

We stayed in the Alfiz Hotel during a family trip to Cartagena for our son to get engaged. The experience was outstanding! Pablo went above and beyond to make sure we were comfortable, and reached all of our destinations during our trip. The entire staff couldn't have been more helpful!

We had an amazing time at Alfiz Hotel. The service was extremely personable and pleasant. It was like there was someone available to help us navigate our needs every step of the way, whether it was with breakfast, navigation or luggage. Thank you for an amazing time! We will certainly want to be back at Alfiz Hotel again!

Wonderful staff

Wonderful staff - so helpful

Stay here!!

Our stay at Alfiz was absolutely wonderful! The hotel itself is a beautiful colonial building, and is very well maintained. The staff is very attentive, and really went the extra mile to make sure we were comfortable, even before check in. We stayed in the Indigenous room, and it was beautifully decorated. We were right by the breakfast area on the ground floor, but didn't have any issues with noise. The included breakfast was huge.. they brought out fruit, yogurt, coffee, juice and bread to start, then you choose from a selection of eggs, and traditional Colombian breakfast options (arepas, patacones...). We loved the pool, and the jacuzzi on the roof! They even turned the jacuzzi into a giant bubble bath for us! It was our honeymoon, so the staff went out of their way to decorate our room with rose petals and candles after dinner one night. Location is very safe and perfect walking distance to everything in the walled city. We were Do not hesitate to book Alfiz!!

It was awesome the feeling of old colonial times. The place was quiet, romantic, and the food, delicious.

300 year old house. It was absolutely wonderful. The beds were comfortable, the place was clean. The food was yummy

Cute boutique - ground floor rooms have inward facing windows and are very loud with the breakfast dining area immediately in front of rooms. 11/10 for colonial decor and vibe.

Lots of character. Very welcoming. Friendly and clean.

The hotel does not allow any guests into your room. No friends or non registered guests are allowed in your hotel room. Apparently the staff assumes any non registered guest must be a sex worker. Run like a monastery. No music and smells like cleaning supplies

The hospitality was great...people, culture and architecture was amazing.

Super clean, cute, detailed rooms. The AC was awesome after a long day out in the humid weather. The staff was so friendly and attentive with all our questions. The area felt safe and close to all the attractions. The check in and out process was simple and efficient.

Incredible and attentive staff. They made our stay so peaceful and relaxing.

The hotel is perfect and the price is reasonable. Everyone was very friendly and help us with all the arrangements as well to do other things.

Great hotel in a great city

Very pleasant stay at the Alfiz. Located in the heart of the old city, the Alfiz is a true gem. Excellent breakfast and professional and friendly staff. Only issue is a lack of hot water pressure during the morning peak shower times. Highly recommend

Went for a Wedding

Hotel is beautiful and staff extremely courteous. Located in a great part of Cartagena.

Beautiful Hotel in the Middle of the Old City

Alfiz was in the middle of the old city, making everything within walking distance. The new city was only a five minute drive. The hotel itself was absolutely beautiful and quaint. The staff was exceptional and extremely accommodating, they would arrange anything from dinner reservations to excursions. I would definitely stay here again and highly recommend it to anyone visiting Cartagena.

A great little boutique hotel in Cartagena

This is a great little boutique hotel within the walled city of Cartagena. It's a great place to stay for sightseeing. The staff is friendly and helpful. Breakfast (coffee, juice, fruit, eggs, etc.) is included in a beautiful outdoor setting. There is a small pool and hot tub available, as well as a library with a coffee machine.

Such a nice place to stay in Cartagena

Great experience to my wife and I. The hotel was just like we expected it and the staff was very very nice, all of them. Clean environment, nice room and very cozy.

Beautiful Boutique, Great Location, Service

Amazing service, staff, breakfast choices and location, location. It is a beautiful small boutique hotel, in a very central area but quiet street. Near the bridge over to the new up and coming Getsemani area across the Convention Ctr. Walk to the area to get boat out to Playa Blanca (beach). On the same block as the Central Police station also.

Paradise in Cartagena

The service was perfect. The breakfast totally outstanding and location was magnificent.

beautiful hotel in old restored home

Beautiful intimate hotel in a wonderfully restored classic old home. Wonderful location in the old walled city, near almost everything. Staff very helpful and pleasant. Delicious breakfast served in courtyard. Would recommend highly.

Gorgeous boutique hotel

The staff couldn't have been more helpful or the accommodation more beautiful. Lovely boutique hotel updated to retain its historical charm in the heart of old town Cartagena.

Ideal location inheart of Historic Ctr

Helpful staff but many stairs & steps between bed & bath in loft rooms. Breakfast was delicious, common rooms comfy but watch those steps! Ideal for romance & youth.

Beautiful Old Town Hotel

Exclusive boutique hotel situated in Centro Historico close to the main plaza, clock tower and cathedral. Only 8 rooms here which means a quiet and tranquil experience. Main door is locked for security and front desk is manned by an experienced and knowledgeable team who rotate to work on all hotel responsibilities. We had a room with a balcony that overlook the cobbled street. Each evening when we are out for dinner the room is turned down and the balcony doors locked. Breakfast is a special experience with selection of eggs available with carbs and fruits. We thoroughly enjoyed our 2 night stay at Alfiz following our cruise!

Very nice Botique Hotel

Excellent location within walled city close to museums, resturants and shopping. Staff was helpful and breakfast was enjoyable. Only seven rooms making this a quiet destination.

Love the place very romantic

Top notch boutique hotel

We stayed at Alfiz for 5 nights. The hotel is generally in very good condition considering it is a few hundred years old. The staff here are amazing. We couldn't find a fault anywhere with them.Their breakfast is exceptional to say the least. Our room was also very quiet. We would stay here again without a doubt if we head back there.

Buen viaje

This small boutique hotel in the old walled city of Cartagena de Indias is delightful. Easy to walk the city from here. The staff is the most friendly and helpful I have ever experience. There are just 8 rooms so they always have time for you and even anticipate your needs like arranging transfers to airport and cabs or restaurants that you can reach on foot. It is also so quaint and decorated with antiques from Spanish Colonial period. Because it is an old building the lighting is not the best and it is not the most modern baths but goes perfect with the atmospher and quite fine. Not a place for children.

Sweet spot

The staff was lovely, kind and accommodating. It is a beautiful hotel in the heart of the walled city, so you're in the middle of everything. The only downside to our pretty room is that it was on the ground floor and you could hear everything that was going on in the kitchen/breakfast area. And speaking of breakfast, they served a really delicious and fresh breakfast each morning.

Nice Hotel

The staff at this hotel were very friendly and helpful. The breakfast each day was great.

Great historic building/nicely redone/great staff!

Wonderful stay in a lovely hotel in a 300 year old building. Have stayed in other small hotels in the Centro, Alfiz is the best. Great location as well. It's a small historic place but extremely well done.

Fantastic place

it was too short to fully enjoy the pool and the hamock

Love this hotel! Can't wait to go back

I stayed at the Alfiz with two friends, and we all absolutely loved our time there. The hotel itself is lovely--charming, comfortable, and full of character. It's located in the center of the Old City, and was at most a 10 minute walk from anything we wanted to see or do. However, the best part of the hotel is the staff. They were attentive, accommodating, and beyond helpful. They assisted us with everything from dinner reservations to day trips and a spa visit, and even helped us find a grocery store open late to get some medicine when a member of our group got sick. I would absolutely recommend this hotel to anyone traveling to Cartagena!

Great location

Wonderful service, staff were exceptionally helpful.