You need to know

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. Please note: the Hidden Gem by Aleenta 2BR room type is located 546 yards (500 meters) away from the main property and beach. Guests staying in this room type may reach the main property by shuttle from 7 AM to 10 PM, or by bicycle, both of which are included in the cost of stay.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 0105555154339

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately THB 753 per person
• Airport shuttle fee: THB 5800 per vehicle
• Pet deposit: THB 10000 per stay
• Pet fee: THB 1500 per pet (varies based on length of stay)
• Rollaway bed fee: THB 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

English

Italian

Spanish