You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• Property Registration Number IT051031A14N3JL7GG

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 100 per vehicle (one-way)
• Pet fee: EUR 10 per pet, per stay
• Service animals are exempt from fees
• Late check-in fee: EUR 20 for check-in between 8:00 PM and 11:00 PM
• Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian