Akaroa Criterion Motel
9.4

Exceptional

550 Guest reviews

9.4
Exceptional
550 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.6/10
Comfort9.4/10
Condition9.2/10
location9.4/10
Neighborhood9.6/10
Value8.6/10
Amenities9.4/10

75 Rue Jolie, Akaroa, New Zealand. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Barbecue grill(s)
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Hotel Description

With a stay at Akaroa Criterion Motel in Akaroa, you'll be within a 5-minute walk of Akaroa Museum and Artisans Gallery. This eco-certified motel is 0.3 mi (0.5 km) from St Patrick's Catholic Church and 0.4 mi (0.7 km) from Giant's House. Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.

Hotel policies

No elevators

Qualmark Sustainable Tourism Business Award

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 6:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8:30 AM - 6:00 PM. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Barbecue grill(s)

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Library

Front desk (limited hours)

Free self parking

Terrace

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Hotel reviews

9.4
Exceptional550 Verified Reviews
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Cleanliness9.6/10
Service9.6/10
Comfort9.4/10
Condition9.2/10
location9.4/10
Neighborhood9.6/10
Value8.6/10
Amenities9.4/10
10/10
Exceptional
Kimberly, 28 Mar 2025
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Great location. Friendly staff.

10/10
Exceptional
James, 21 Mar 2025
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Perfect for us on a week long trip and a quick stop into akaroa The staff are so lovely and the rooms were the best on our trip We loved the deck chairs and tables too as we like to play cards ( not very rock n roll is it!) and a short walk to Everything.

10/10
Exceptional
Tami, 18 Mar 2025
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Lovely property in an excellent location.

10/10
Exceptional
Lori, 15 Mar 2025
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This is a fabulous place to stay. The location is perfect. Park your car because you can walk everywhere in the village from here. It is steps from the water. Try for a sea view on the 2nd or 3rd floor.

10/10
Exceptional
Verified traveler, 14 Mar 2025
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Clean rooms, friendly staff, convenient location. Couldn't ask for more. Will highly recommend any time.

10/10
Exceptional
Ann-Christin, 05 Mar 2025
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Best location in Akaroa

We loved our 2 nights stay at the Criterion Motel. The room was spacious and nice with sofa and armchair. The bed was very big and had lovely linen and pillows. Close everything in this cute little town.

10/10
Exceptional
Angela, 25 Feb 2025
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Excellent studio with beautiful views of Akaroa

We stayed 3 nights in a top floor studio with a gorgeous view of beautiful Akaroa harbour from the balcony. The studio was spacious and well equipped with a microwave, toaster and all the crockery and cutlery we needed. The shower was good and the bed comfortable. Very good value for a premium spot. Helpful staff.

10/10
Exceptional
Margaretmary, 16 Feb 2025
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Location to town

10/10
Exceptional
Cynthia, 11 Feb 2025
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Everything was super and we could walk around

10/10
Exceptional
Matthew, 08 Feb 2025
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Wonderful room that was thoroughly cleaned and all rooms had a beautiful view. The owners were very friendly too. This will be our new go to place when visiting Akaroa.

10/10
Exceptional
Karen, 06 Feb 2025
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Very nice spacious rooms with a view of the lake. Easy to walk to restaurants and shopping. Yummy French bakery next door. Easy access to some hiking trails and tour companies. Very friendly and helpful staff on site. I would return.

10/10
Exceptional
Dereck, 30 Jan 2025
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Great central spot, very spacious. Third floor has great view over the harbour

8/10
Excellent
Dale, 19 Jan 2025
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Very friendly would stay again.

8/10
Excellent
Jose, 11 Jan 2025
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Everything was just within reach and central town

10/10
Exceptional
Peter, 23 Dec 2024
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Lovely, helpful, friendly staff. Beautiful view. Lovely large room. Great bed. Close to restaurants, cafes and supermarket. overall excellent stay

10/10
Exceptional
J, 12 Dec 2024
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Really nice Motel.Large room comfortable and clean.Friendly and helpful staff.

10/10
Exceptional
Jim, 11 Dec 2024
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Great location. Lovely view from our balcony (top floor). East parking. Comfortable room. No kitchen but we knew that and it wasn't a problem for us. Very happy stay.

10/10
Exceptional
Richard, 10 Dec 2024
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Lovely motel - great location, views of the waterfront with restaurants and shops on the doorstep. Very well maintained and clean property as well.

10/10
Exceptional
Donna, 08 Dec 2024
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I always love staying at Criterian Motel, Akaroa. Always a great welcome. Staff are friendly and accommdating. Beds are so comfortable. Amenities are clean. Akaroa is a wonderful place to spend a few days relaxing or enjoying the many activities on offer. Highly recommend.

10/10
Exceptional
Suzanne, 08 Dec 2024
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This accommodation was beautiful with lovely views and very quiet. Very spacious and relaxing. Everything you could need.

8/10
Excellent
Paul, 03 Dec 2024
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Good

Good large room central location

10/10
Exceptional
Kathy, 29 Nov 2024
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Stunning View

Wow! The hotel exceeded my expectations. Excellent location, gorgeous harbour view, very clean. Our room was spacious, well furnished and quality toiletries provided. I was glad to have booked the 3rd floor sea view, the double doors opened up to a fabulous balcony overlooking the Lyttelton harbour. Absolutely stunning.

10/10
Exceptional
Sandy, 26 Nov 2024
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We had a top floor room and hence a great view of the water. Note there are no lifts so need to be able to carry your luggage up the stairs. Parking was very easy and central location to everything in the town. Room was large, well equipped and very clean. A very comfortable bed!

10/10
Exceptional
sandra, 25 Nov 2024
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The property was walkable distance to the shopping area & Restaurants etc. Fantastic views. Good off road parking. Very clean &, compfy bed.

10/10
Exceptional
John, 18 Nov 2024
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Overnight stay

Short overnight stay. Lovely area. Great choice of restaurants nearby.

10/10
Exceptional
Rod, 14 Nov 2024
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The criterion motel is perfectly located adjacent to restaurants supermarket and the bay The rooms are large comfortable with large bathrooms. Best friends are on the top floor with the Seaview cross the bay into the mountains There is no lift but Felicity the only organise to have your bags taken up and down for you. In fact the staff part of the attraction of this hotel always willing and anxious to be assistance.

8/10
Excellent
Charmaine, 04 Nov 2024
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Quiet and comfortable

10/10
Exceptional
Christine, 19 Oct 2024
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Quiet setting with cafés and grocery shop close by. Easy walk to the main area of Akaroa. Nice view of the sea from our room. Large, comfortable room with everything we needed for our stay. Will stay there again.

10/10
Exceptional
Tim, 09 Oct 2024
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Excellent

10/10
Exceptional
Deborah and Greg, 06 Oct 2024
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Well maintained spotless unit with quality personal care products

10/10
Exceptional
Jason, 23 Sep 2024
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nice location friendly team

10/10
Exceptional
Stephanie, 22 Sep 2024
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Highly recommend

Great motel, perfect location, wonderful view. Highly recommend. My room had heated bathroom tiles and I loved the layout with the bed facing the window, waking up to beautiful views of the water and mountains. Delicious plunger coffee included was a very nice touch.

10/10
Exceptional
Carolyn, 20 Sep 2024
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Room with a spectacular view

Loved being on the harbour with beautiful views of boats, snow capped mountains and life on the water.

8/10
Excellent
Jan, 15 Sep 2024
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Magnificent view of the water.

10/10
Exceptional
Annette, 12 Sep 2024
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We really enjoyed our stay. Staff were really friendly and gave us great information on where to dine and other options on walks, Great view from our really comfortable room,

10/10
Exceptional
Hamish, 30 Aug 2024
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Clean and modern rooms all facing the water. Seemed a good amount of parking. Check in was quick and friendly. Akaroa is small, so everything is walkable, but this motel was particularly well placed for the restaurants at the northern end of the town.

10/10
Exceptional
Paula, 11 Aug 2024
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Excellent location, clean, excellent view and friendly happy management

10/10
Exceptional
Mike, 04 Aug 2024
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Great motel, with nice friendly owners and nice clean room with excellent views.

10/10
Exceptional
simon, 03 Aug 2024
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Well located great views good access to sea front walkways

10/10
Exceptional
Christine, 25 Jul 2024
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We were warmly welcomed by the owner. The beds were so comfortable and rooms were super roomy. Good facilities in room - we wanted for nothing. Great value for money. Highly recommended.

8/10
Excellent
Kerri, 30 Jun 2024
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Fabulous view of Akaroa harbour. Great restaurant next door

10/10
Exceptional
John, 28 Jun 2024
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Super clean, friendly staff, would happily stay again and good value.

8/10
Excellent
CRAIG, 15 Jun 2024
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Great location.

10/10
Exceptional
Janie, 09 Jun 2024
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Room was large

8/10
Excellent
E, 02 Jun 2024
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Spacious and Clean

Nicely presented and clean accommodation. Very spacious with beautifully made up bed with lovely linen (very nice touch). The big pump bottles of high quality soap, shampoo/conditioner and moisturiser is an excellent idea and I wish more accommodation did the same to be eco friendly. Very good Heatpump and Heated bathroom floor a great extra for these chilly winter days. Having the Heatpump on before guest arrival would have been a good idea as easier to keep room warm than have to heat from cold at night. A light outside the door would have been good as so dark wasn’t able to easily put key in the lock. Very minor things so overall a very nice place to stay with easy walk to fabulous restaurants and shopping.

10/10
Exceptional
Rachel, 29 May 2024
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Good size room, comfortable and clean. Really nice bathroom supplies (Ashley and Co). Reception staff friendly and location easy walk to very nice restaurants and cafe

10/10
Exceptional
Francesca, 28 May 2024
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Comfortable room overlooking the harbour with great facilities, with the added luxury of a heated blanket - exactly what I needed. The lovely lady at the office (sorry not to have caught her name) was super helpful and kind, giving me a free upgrade and letting me check in early and then leave my bags for a few hours after checkout the next day. Would highly recommend. Thank you!

10/10
Exceptional
Johanne, 10 May 2024
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The king bed had beautiful pillows and comforter super comptable. The view was spectacular minus the houses directly in front but you could see the harbour and boats. Loved the location. Best place we’ve started at so far. Definitely would come back

10/10
Exceptional
Odette, 03 May 2024
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Great location. Exceptionally clean and well kitted out. Would stay again.

10/10
Exceptional
Denis, 02 May 2024
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Great stay!!

This is a great spot minutes from everything and a great view from balcony,loved it.

10/10
Exceptional
glen, 21 Apr 2024
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Great place to stay

Great location with views of water as promised. Clean, large and comfortable. A small problem with shower but it was seen too immediately. Comfy bed.

10/10
Exceptional
Ron, 21 Apr 2024
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Great view of the sea. Very relaxing

10/10
Exceptional
Barrie, 18 Apr 2024
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Nice motel in central Akaroa. Friendly staff. Walkable to virtually everything. Especially excellent bakery adjacent.

10/10
Exceptional
Grant, 17 Apr 2024
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Will be staying again

10/10
Exceptional
Richard, 16 Apr 2024
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view of harbour, close to center of town

10/10
Exceptional
Edward, 13 Apr 2024
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Beautiful view of the bay, next to shopping, large studio room with great furnishing!

10/10
Exceptional
Graham, 11 Apr 2024
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Room was huge with sofa seating to watch tv or seaviews. Bed was extremely comfy and cannot fault any aspect of the room and motel in general

8/10
Excellent
Teresa, 05 Apr 2024
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Great position, view and large room

10/10
Exceptional
Anna, 28 Mar 2024
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We had a fantastic night - room was great, amazing view and the staff were so friendly and helpful. Highly recommend!

10/10
Exceptional
Jesus Ivan, 22 Mar 2024
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Excellent hotel, beautiful views and friendly staff

10/10
Exceptional
Michael, 04 Mar 2024
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Stay here!

Outstanding view overlooking the bay from our third floor balcony. Beautiful modern room right next to beach, several great restaurants next door. Friendly check-in. Could not ask for a better place. Exceptional value!

10/10
Exceptional
Bridget, 04 Mar 2024
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Wonderful motel, lovely rooms. Great views across to wharf & bay. Walkable distance to cafe's & restaurant. Welcoming staff.

10/10
Exceptional
Bridget, 03 Mar 2024
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Beautiful situation in the township of Akaroa. Lovely view of the bay and pier, sunset was amazing! The room is modern, well furnished and I loved the little balcony. Helpful and accomodating staff. Loved out stay and would definitely return.

10/10
Exceptional
Fiona, 29 Feb 2024
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Very helpful staff, fantastic view from the apartment. Very clean, lots space and everything you need for a few nights stay. Would highly recommend to others

10/10
Exceptional
roy and penny, 26 Feb 2024
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Fabulous place to stay. Convenient to everything. Amazing hosts. Great rooms. Love staying here.

10/10
Exceptional
Pixie, 24 Feb 2024
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Very kind staff.

10/10
Exceptional
Barry, 23 Feb 2024
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lovely view from our 2nd floor studio unit, very handy to all the activities and dining.

10/10
Exceptional
Mikhail, 31 Jan 2024
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Thank you for your amazing hospitality!

The best hotel experience in NZ so far! Very clean, super friendly and helpful, amazing view, big room...

10/10
Exceptional
David, 26 Jan 2024
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This was just perfect. Clean, friendly professional staff, great location. It ticked every box. Would definitely recommend and we would definitely come back. Brilliant.

10/10
Exceptional
Michael, 15 Jan 2024
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Beautiful View

Lovely spacious room with a beautiful view of the bay. Check-in was a delight with the super friendly and helpful lady. The hotel was quiet and very walk able to all activities and dining in the area.

10/10
Exceptional
Rachel, 11 Jan 2024
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Beautiful view from balcony.

10/10
Exceptional
Josh, 26 Dec 2023
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Very nice stay

10/10
Exceptional
Patricia, 25 Dec 2023
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Really lovely Motel close to the water owner with on site. Really find your cardio and get going get on.

10/10
Exceptional
SIMON, 19 Dec 2023
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Lovely

Large room on the bottom floor with an open plan bed room, kitchen lounge. Large bathroom off to the side and a seating room area outside overlooking the sea. Outside chairs and towels were provided. Lovely coffee shop just around the corner with a restaurant across the road. What more could you ask for, really. Lovely to relax and take NZ all in, or a break away from the city for a bit.

10/10
Exceptional
Ross, 08 Dec 2023
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Location is perfect, room had everything we needed and we would be very happy to come back and stay here again.

10/10
Exceptional
Sharon, 27 Nov 2023
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Fantastic! Lovely room, clean and well equipped. Staff friendly & very helpful. Topped off with beautiful view

10/10
Exceptional
Pauline, 26 Nov 2023
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Great location. Perfect bed mattress firm but soft. Great sleep.

10/10
Exceptional
Michael, 12 Nov 2023
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Lovely, clean, comfortable. Would recommend.

10/10
Exceptional
Damon, 29 Oct 2023
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Fantastic value

This was by far one of the best places we have stayed at. Sunny room, great view of water, spotlessly clean, fantastic toiletries, wonderful coffee for plunger, comfortable beds and a huge room with a balcony. Wonderful friendly staff at checkin and great location to walk to cafes and restaurants and supermarket. Also was a very quiet location. Not to mention how quiet the entire neighbourhood was. This was the perfect place to end our 3 week vacation in NZ

8/10
Excellent
Robyn, 28 Oct 2023
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A fabulous outlook from our top floor room.

Despite a hiccup at check in, it was handled very efficiently and sorted instantly and fortunately for us a room was available. Manager very friendly and helped with directions and suggesting things to do while visiting. Top floor spacious studio room had a great 180 degree view over the harbour and surrounding hillsides. Comfy bed and lounges.

8/10
Excellent
Vanessa, 09 Oct 2023
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High standard property with friendly staff, in a central location.

10/10
Exceptional
Anna, 29 Sep 2023
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A nice room, very convenient to shops and a lovely welcome from the staff.

10/10
Exceptional
Jia, 17 Aug 2023
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friendly reception

10/10
Exceptional
Bronwen, 01 Aug 2023
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Can't fault this property - It was an absolutely fantastic place to stay on our holiday! First time we had been to Akaroa, without a doubt will definately stay here again, it ticked all boxes. The rooms are brilliant - very modern and large/roomy, very high quality furnishings, toiletries, and coffee/tea/biscuit selection. (I know because I bought some of the beautiful handwash in the room from the airport on the way home - it is definately not cheap and nasty) Everything was spotless. The hosts/staff were super friendly, nothing was too much trouble, and the location was perfect being right on the lake and close to dining/shopping/areas of interest. We were pleasantly surprised - A must to stay at if you're in this area.

10/10
Exceptional
Lisa, 02 Jul 2023
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Loved everything no dislikes

10/10
Exceptional
Mabel, 06 Jun 2023
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Lovely spacious room with the most comfortable bed!! Staff were nice and friendly, would highly recommend to stay here🙂

10/10
Exceptional
Scott, 06 Jun 2023
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Nice motel for a night in Akaroa. Good value.

10/10
Exceptional
Clint, 25 May 2023
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Very nice - thanks to the owner

10/10
Exceptional
Ian, 08 May 2023
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Very comfortable - the bed would have to be the most comfortable we have ever slept in. Lovely outlook of the harbour. Everything within easy walking distance.

10/10
Exceptional
Cynthia, 07 May 2023
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My room was clean, well-decorated, and had a view of Akaroa Harbor. The staff was extremely hospitable and informative. I really enjoyed my stay.

10/10
Exceptional
Verified traveler, 03 May 2023
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Nice stay!

Very nice hotel in Akaroa - check in was simple and straightforward and our room was clean and tidy

10/10
Exceptional
Betty, 19 Apr 2023
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Nice place to stay, center of the town, walking to boat tours, restaurants, grocery.

10/10
Exceptional
Jody, 20 Mar 2023
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This is the best place I’ve stayed in New Zealand! The owners and staff are over the top friendly, and the rooms are very tasteful with beautiful views from the balcony.

8/10
Excellent
Ryan, 16 Mar 2023
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All good

8/10
Excellent
Linda, 07 Mar 2023
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Spacious and clean with a wonderful view of the harbour. Friendly, helpful staff. Close to most things. Only small problem was lack of room service due to staffing problems but we still had rubbish removed and fresh towels and tea/coffee/milk provided daily.

10/10
Exceptional
M, 01 Mar 2023
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Smart motel with waterside views

This is a very comfortable and well maintained motel. We had an upstairs room with a balcony and waterside views. Well equipped and clean. Our hosts were friendly and helpful. Parking is easy.

10/10
Exceptional
paul, 23 Feb 2023
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Nice staff. Good location and views

10/10
Exceptional
Brian, 14 Feb 2023
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Very spacious units, great Details like deck chairs and beach towels. Extremely Friendly And helpful staff.

8/10
Excellent
Dante, 07 Dec 2022
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Great location. Extra spacious room. Friendly and efficient staff.

10/10
Exceptional
Stephen, 23 Nov 2022
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Great motel and service. Room was excellent and had the most fantastic view of the harbour.

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