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29 Apr 2025
Tuesday
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30 Apr 2025
Wednesday
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2 Adults - 0 Child
1 room

Ahnvee Resort Adults Only

Calle Pedro Clisante s/n, Sosúa, Dominican Republic. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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See map

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Hotel Description

With a stay at Ahnvee Resort Adults Only, you'll be centrally located in Sosúa, a 10-minute walk from Coral Reef Casino and 12 minutes by foot from Sosua Beach. This upscale hotel is 0.9 mi (1.5 km) from Playa Alicia and 4.3 mi (7 km) from Encuentro Beach. Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Caters to adults only

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 10:30 PM
Minimum check-in age: 21
Check-out by: 1:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • A car is not required for transportation to and from this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
21
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 5–20 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Transportation services

Accessible facilities

Other

Concierge services

Shopping on site

Airport transportation (surcharge)

Breakfast available (surcharge)

Garden

Nightclub

Free use of nearby fitness center

Front desk (limited hours)

Porter/bellhop

Full-service spa

Designated smoking areas

Billiards or pool table

Grocery/convenience store

Wheelchair accessible parking

Number of restaurants - 1

Free reception

Number of outdoor pools - 2

Casino shuttle (surcharge)

Shopping center shuttle (surcharge)

Snack bar/deli

Free self parking

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Beach towels

Bus station shuttle (surcharge)

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

5.8
Poor176 Verified Reviews
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Cleanliness6.4/10
Service7.0/10
Comfort6.6/10
Condition5.6/10
location2.6/10
Neighborhood6.0/10
Amenities5.2/10
2/10
Poor
Jimmy, 07 Jun 2024
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Resort Closed

The resort was closed and had taken payment for a stay they could not deliver on

2/10
Poor
Alberto, 26 May 2023
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Honeymoon disaster

Covers and pillows were stained, wifi and tv did not work, pool inside room was not heated it was freezing (the main reason we booked room), windows did not lock so room was unsecure, bathroom had a sewer smell and to top it off it was a brothel/strip club. When we were informed that there was a club that opened at 1030pm we never assumed a strip club until we walked by and seen naked women dancing. It made a lot of sense after the fact when all we noticed were men staying at the hotel.

4/10
Poor
Michael, 05 Jan 2023
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This hotel has so much potential but its a dump. The rooms are huge but the bedding, towels and furniture is sub par. The rooms are not very clean and kind of grimy. Its ok for the price but its not nice

10/10
Exceptional
Ethan, 13 Nov 2022
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Helpful and friendly staff

10/10
Exceptional
William, 29 Sep 2022
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I had a quick stay because my flight was cancelled due to the hurricane. Im actually writing this review in thevtaxi on my way to catch a new flight out of SDQ. They hooked me up with a great rate on a one way airport transfer. I found this spot on Expedia and I think I just found my new favorite duck off! The place was clean, had a couple restaurants, and had pretty good music playing by the pool. But thats not what sealed the deal for me. I came in around 5pm and decided to check out the pool bar because there was a crowd gathered around the TV wall. I met a couple good dudes from Cali who had been there for a week and put me on to the nightlife game. I usually stay in Puerta Plata so i had no idea this city had such a lively nightlife. Then, it hit me, I saw this pretty young lady walk up to the bar and get a drink, then sit down and eat at the table behind us withbher friends. I asked my new found OG if he knew her and to my surprise, he said yes! This chick was a profesional dancer in the Gentlemans club onsite! This just took the cake for me. Fast forward to around 11:30pm after a power nap, they have a Gentlemans Club called KOD that serves food and shows the games all night until 3am. The girls are all so cool in there. I had a great time. Not alot of people in there, just about 15 to 20 of us, but all the girls knew how to keep us entertained. The Good - staff, room size, food, entertainment The Bad - i wasnt there long enough to see anything bad

2/10
Poor
Yesica, 22 Sep 2022
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Lots of maintenance issues, loud (couldn’t sleep) no hot water, broken AC, plumbing leaks, terrible service. They also promised to reimburse 2nights stay and it’s been over a month, no word from them. Horrible experience.

2/10
Poor
Derrick, 05 Sep 2022
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Water service was out for 2 days. The front desk said the water pump was broken. Repairs were made but it was a patch work job because water work for a few minutes and be out for entire day and night. I’m personally never staying there again. If the water doesn’t work, the shower and toilet doesn’t. So no bathing or flushing your urine or poop.

2/10
Poor
Maurice James, 27 Aug 2022
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They gave me a room I didn't pay for, I paid for a suite and I git a basic room. Nothing in the room worked or worked properly. Room was dirty couldn't get new sheets or towels. Shower worked when it wanted to. Only thing good about this place is the air conditioning worked and they had women walking around. Everything else was no good. Horrible!!!!!!

2/10
Poor
Shayaan, 26 Aug 2022
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Meh

6/10
Fair
Daine, 19 Jul 2022
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Property was ok

2/10
Poor
James, 19 Apr 2022
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Property wasn’t what I expected. It’s under construction and filled with prostitutes hanging around.

6/10
Fair
Laura, 06 Apr 2022
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Not a 4 star. Not a luxury hotel.

We stayed in a king room. There was a separate room with a couch and a bar. The couch was dirty and stained. The king bed was comfortable. The bathroom was the size of an entire hotel room. It had one big showerhead on the roof. Good pressure and hotwater. Very strange room. Water didnt drain properly so after a shower, for the rest of the evening, you walked though old shower water touse the bathroom etc…the air conditioner didnt work. It just blew warm air. We called the manager in to show him the next morning.he said he would have a tech look at it.we checked out so dont know if it was. Heres my impression: the hotel is run down. It needs cleaning and painting.It is not a 4 star. There is a poolside bar that offers a pool party every evening. There were only a couple guests at the hotel while we were there but were quite a few ladies on premises.(?) this also means that pool music is blasting up against your hotel room at night. Signage within the resort include foul language warning against use of video cameras. Im thinking that the reason that it is an adult only hotel is because it has deteriorated into a base hotel. Wouldnt recommend to a couple looking for a luxury stay.

2/10
Poor
Ronald, 22 Mar 2022
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The property went down sents the last time i stay there i not every stay there again every!!

8/10
Excellent
Verified traveler, 06 Jul 2021
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The fine staff

6/10
Fair
vincent, 18 Jun 2021
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My review hinges on whether or not you are coming for the girls, if you are not, you definitely should find another place to stay. If you are, then my review is a 3 star. The food is great, the nightclub area is great. The staff is mostly friendly and will work with you. However, I was disappointed in the room, it is a little shabby and the rooms need a facelift in my opinion. Also, I got the penthouse suite with the jacuzzi but there is no where near enough hot water to even begin to fill it up so it is basically like being in a normal unheated swimming pool that has water jets. They also have some quirky rules that you will run into it and that wouldn't be a problem normally but they tend to give you an attitude about it as if you should have known. The location isn't very good, there's not much with in a short walk, i had to use a taxi if i needed to go to the super market or the ATM. The cleaning service did come daily and did a very good job cleaning and the lady was very nice. So overall, the place was "ok" but if I were ever to come here again, i would not pick this place.

10/10
Exceptional
Verified traveler, 04 May 2021
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Much cleaner and better service then in years past

2/10
Poor
Verified traveler, 20 Apr 2021
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This prperty was completely misrepresented on expedia!! The property is actuaaly a local apartment complex that is in the middle of the city and has no marking or identifiers on the outside. If you're a single guy looking for prostitutes-this spots for You-Not ME.

2/10
Poor
Verified traveler, 28 Mar 2021
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Security loves to hassle the guests and they really dont have a real plan to deal with the covid situation alot of people without mask in certain areas. Room was dirty when i got there but house keeper cleaned it nicely afterwards. Staff around area not proffesional

8/10
Excellent
Verified traveler, 16 Mar 2021
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A great resort. Local girls are usually sharing rooms at the hotel because the place is themed mostly for bachelors who come to meet people and enjoy the local beaches. The resort’s security (Pro wrestler caliber) will charge visitors entry fees for access to the bar and pool area, and they weed out the undesirable elements that may otherwise wander in from the beach. This is what you are paying for, in case you were wondering, and this bespoke singles atmosphere, where your hotel is essentially a live-in nightclub where your potential dates are pre-vetted is generally worth the cost, and frankly, quite genius. The cost of dinner and drinks is still excellent compared to the U.S. and Europe, and is of excellent quality. It’s bistro themed, yet has the feel of being home cooking, made with love. For most visitors, the prospect of meeting a young woman who ends up being their girlfriend for the week, and maybe even shows them around town is an attractive arrangement, and generally mutually beneficial. The hotel has a friendly staff, and generally, has the feel of a slightly dated Caribbean four-star hotel, which is to say, everything is neat and where it should be, yet seems as if it would have been magnificent - five or six years ago. Think of hooking up with the second-prettiest cheerleader in school in your 2010 Mercedes, on a bluff overlooking the nicest beach in town. Except, she’s different everyday. This is the Ahnvee experience.

6/10
Fair
RonaldfFisher, 07 Dec 2020
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My malor problem was price I arrived a day early and found that Expedia charged me over twice the rate the hotel charged . Does not make me feel good about Expedia. 825 vis 360 is stealing

10/10
Exceptional
Awshucksbail, 29 Sep 2020
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Extremely nice atmosphere, friendly Staff, really couldn't ask for a better Resort.

6/10
Fair
Lou, 21 Sep 2020
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My sheets where dirty when I came my first night . . It took so much effort just to get more sheets. The doors have cracks at the bottom and top so anything can crawl in .. also Lots of mosquitoes at night

8/10
Excellent
Verified traveler, 15 Sep 2020
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The staff was friendly and the atmosphere was enjoyable.

2/10
Poor
Verified traveler, 05 Aug 2020
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Nothing the room was full of mosquitoes, no water or coffee or towels in the room, the power was out the first night

4/10
Poor
Verified traveler, 21 Apr 2020
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The pool area bar and restaurants were great. The wet room type shower never completely drained and created a pool around the toilet and sink. The other glaring issue bring no hot water, ever.

10/10
Exceptional
R, 12 Feb 2020
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Everything was great from check in to check out! Staff was very helpful, food was great.

4/10
Poor
Sam, 09 Feb 2020
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Pros: Crowd and ambiance. Center of action. Security. Cons: property although new is in terrible state. Showers not working, no hot water, ran out of water one night. No amenities, one towel, did not have key for my safe.twrrible guy at reception who did not help with anything and just tried to keep getting more money from us. Unpleasant. Other than pizza and breakfast everything was terrible in the restaurant.

10/10
Exceptional
Eddie, 28 Jan 2020
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Great. Clean. Safe. Easy to find. Has a large pool

8/10
Excellent
Eddie, 13 Jan 2020
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Property was great. Great view of the pool. Staff very friendly.

2/10
Poor
Verified traveler, 11 Jan 2020
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the worst and no refund lost my money, The photos are not what it really is dirty place

2/10
Poor
Verified traveler, 21 Nov 2019
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What i liked about the property was the lay out and the idea of the rooms however the care for them was terrible. I was there for 6 days and for the entire time i swotched rooms twice and my pool never worked not once and it was filty. And it clearly was not cleaned in days prior to me arriving. Not to mention the smell of mildew on the sheets. Just terrible i will never stay there again.

10/10
Exceptional
Verified traveler, 19 Nov 2019
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Party hotel for men, you didnt have to leave for anthing other than going to the beach.

6/10
Fair
Verified traveler, 19 Nov 2019
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This hotel is for SINGLE MEN not families or couples. OnWas a nice hotel especially for the price but there were things that lacked attention. I had the pools suite which came with freezing pool water that was not clean. Towel and toilet paper fixtures were falling off the wall and some of the ceiling light bulb didn’t work. There were no hand/face towels, blow dryer, tissues or hand soap and the room phone didn’t work. Aside from that the was was pretty nice.

6/10
Fair
J, 17 Nov 2019
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It is a nice property, but the rooms need repairs. At least the 2 I was in. The first room had a Jacuzzi that did not work and did not heat up. The shower also did not work, but the front desk person took care of it and moved me to another room that was better. The staff is very good and attentive, the highlight of my stay there. Another thing to note that is is very dark in the rooms, lighting is very weak and no balconies. Another important thing to know, this place has a disco on the premises and if you go to sleep early this is not the place to stay for you. The music is blaring until early AM every night, and even later on TH to SU.

2/10
Poor
Keyla, 12 Nov 2019
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Let star by saying that the environment was not for family.the rooms cleanness was poor. The staff in the reception was ok but in other areas I felt like me and my family was not welcome.the prostitution was so obvious that I felt unsafe. In few occasions I receive indecent request from other guess thinking I was there to do ”Business” like he said.A woman from out side almost attack my mom because she was too close in the club.guesses did not have a exclusive treatment from people from out side.I Don't think I will come back

2/10
Poor
William, 08 Nov 2019
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The Place is a Dump!!!!

The place a Dump as you can seein the photos. No maintenance, No Hot water. Often NO water at all. The bathroom were nasty and dirty. I was afraid to take my shoes off. To be listed as a Resort it was very disappointing. Be warned I highly recommend you spend your money elsewhere!!!!he rooms

2/10
Poor
Jamal, 29 Oct 2019
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My stay was a disaster, the whole 4 days I was there the facility had power issues, supposedly they were fixing the transformer that supplies all the power to the resort, this issue caused power outages for most of the day,also the power connection supplies the water filtration system,so when the power outage was going on the water wasn’t available either. So basically the whole 4 days I was staying at the resort I had no power and no water. I wouldn’t recommend anyone stay there,and I’m never staying at Ahnvee resorts ever again

2/10
Poor
Chris, 28 Oct 2019
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I liked the actual size of the property and the landscaping. I did not like the fact that the electrical power was intentionally shut down on schedule 3 times a day in order to save the hotel money on electric bill, at the extreme discomfort of hotel guest. The shut down schedule included between the hours of 430 am - 730 am while I was trying to get some rest. But I could not sleep because the room was to hot. My girlfriend was taking a shower and with soap all over her body, the water shut off because it did not function when the power was cut off. Needless to say my girlfriend was furious. The pool was dirty and there was a lot of noise from people outside my window at 4 am, as well as the extremely loud music coming from a nearby disco club. The front doors at the reception area opened and closed at random intervals and if not careful, someone could easily get caught between the closing doors, or if standing near the doors and turning away, could walk into the closed doors which were opened when they turned away. It was one of the worst, if not the worst experience I've ever had at a hotel and I've lived, worked in 10 countries around the world. The in room jacuzzi was dirty and did not come close to matching the photo provided on the hotel website. All in all the hotel was very bad and it was a very bad experience. I would never stay there again, and I highly recommend that Expedia removes this hotel immediately and never list it again. Thank you

4/10
Poor
Alex, 28 Oct 2019
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The power went out every three hours, poor back up generator.

2/10
Poor
Jay, 14 Oct 2019
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Avoid at all costs, Read review...

Avoid this hotel, Don't be fooled by the pictures, This place is moldy, lice in the beds with hair and weird stains all over the bed, , we checked in and after changing our rooms, because the pool was filled with debris and dead bugs, we were moved to another room where the pool was clean at least, however there was mold and bad hygiene with sloppy cables hanging all over the place. We immediately checked out 20 minutes later. The front desk refused to refund, and we had to pay for not being able to deal with staying at a bug, lice, infested room.

4/10
Poor
Bruce, 05 Oct 2019
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Jacuzzi was not warm, a power outage and no generator, flies everywhere.

2/10
Poor
Benny, 05 Oct 2019
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First and last stay

Not good. internet and cable tv wasn't working properly. The room was spacious but sparsely furnished. Front desk help was mediocre . .

2/10
Poor
Verified traveler, 29 Sep 2019
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the place was like an abundant castle in a scary move the whole property was just deserted no water black out the tv stop working you guy should have some one from expedia visit this property the towels were dirty this was the worst hotel i have been to in all my life

6/10
Fair
Verified traveler, 18 Sep 2019
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On the website says it’s all meal included but it is not. They just hve breakfast for free, anything else you have to buy it. They also need a $20 dollars hold on your credit card

8/10
Excellent
Verified traveler, 25 Aug 2019
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it was good but can improve the restaurants. eoifhv

8/10
Excellent
Verified traveler, 17 Aug 2019
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Nice place ...pool was extremely cold in the room.. shower was in a akward place...

8/10
Excellent
Verified traveler, 12 Aug 2019
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My did not stay at this property. I cannot take a survery.

4/10
Poor
Verified traveler, 28 Jul 2019
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The hotel is under construction. The pool in the room was dirty and there is no door in the bathroom. The all-inclusive is with a very limited menu, also the drink options. Employees have goodwill, but not the right training

8/10
Excellent
Verified traveler, 24 Jul 2019
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The kitchen should stay open longer. The facility should need to upgrade the amenities because the structure is showing signs of aging though it has only been open for a few years.

8/10
Excellent
LionessKing, 23 Jul 2019
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Love : Property-Neighborhood sucks. The property is well protected and super clean. Food-Very Healthy and cooked with care. Not the cheap ingredient food. Eugenia, all of the food staff and waiters. Security is the best Rooms- Unique styled rooms very cool. If they not careful its going to turn into a family resort. Quite a bit of families. Date friendly and very discreet. CONS: Shower head was corrosive. Standing water in my shower. However the shower is huge so I didnt say nothing til i left. Big bathrooms lord they nice. Breakfast- sometimes full breakfast not available at start time. Sometimes 10 to 20 minutes late. I will say everything is super fresh. If I come back to Sosua. I am there too much. I will stay at this facility period. It is a 4.7 out of 5 Trust me as you can see I am thorough.

8/10
Excellent
Verified traveler, 20 Jul 2019
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The hotel was mediocre at best. The webpage advertises a jacuzzi room which is a misrepresentation. The jacuzzi wasn't designed to be a jacuzzi but rather an ice bath? Yeah, I don't know either. When I complained about the jacuzzi not being a jacuzzi, I was immediately upgraded to a multi level penthouse at no additional charge. The beds are pretty clean and comfortable. The air conditioner is adequate but towards the end of my stay my air conditioner became a waterfall. After I complained to the manager, I was immediately given a second room right next door and was allowed to keep both roons at no additional charge. To sum it up, a decent hotel with management that goes above and beyond to ensure that their guests are satisfied.

10/10
Exceptional
vinson, 15 Jul 2019
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My stay at the Ahvnee Hotel

First let me thank Milka for your help, definitely one of the shining star of the Ahvnee hotel. I was greet by Yissel. Who had a warm friendly Dominican smile at the front desk. She and all of the staff of the Ahvnee hotel were very friendly and helpful. The Ahvnee hotel is beautiful, quiet and very comfortable place to stay. I don't speak much Spanish, so it was extremely help that the staff was bilingual. Thanks Ahvnee it help make my stay a breeze. My room was cleaned daily by Lisa, she is a nice woman. The hotel had a BBQ and pool party the weekend I was there, it was a blast. The security is A-1. I never felt safer. If I needed any assistance they were right there. GREAT JOB GUYS. I have stayed in a variety of hotel in the DR and Ahvnee ranks right up there at the top. Thanks again for an awesome experience and excellent service. I will be staying at the Ahvnee hotel my next stay. I really appreciate you Milka and the entire staff, who help me enjoy a wonderful stay at Ahvnee.

2/10
Poor
Mike, 14 Jul 2019
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Stayed here plenty of times. Each time experience declines. I would NEVER stay here again. Poor food quality and poor employee treatment. Employees work hard and go above and beyond without being paid. Took 3 complaints to get tv fixed before receptionist fixed it himself. Ac out of order first day. NO Wi-Fi.

4/10
Poor
dk, 02 Jul 2019
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Ahnvee is really going down hill quickly this is my 3rd time staying here every year more and more is gone. Two of the restaurants that was on the resort are closed. The place is like a ghost town it seem like maybe us and at the most 5 other families or groups was in the whole hotel and by monday i think it was just us. You can't get in the pool after 10:30. Mosquitoes everywhere. My friend had the Jacuzzi room the water in the jacuzzi would cloudy and dirty. They have an chef who meals was horrible. When i first came here you could eat all night drink all night Nope not no more breakfast lunch an dinner and pay for drink (beer still included free). That will be my last stay here

10/10
Exceptional
Tone, 27 Jun 2019
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Property is well kept and clean. The rooms and showers are huge. Staff is very friendly. Mgt. worked with me and were very accommodating for any private events. They can be a little more efficient with their shuttle service, but overall it was fine. I'll stay there again and again.

4/10
Poor
Verified traveler, 21 May 2019
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There's not much to like about this property in comparison to other resorts. The rooms are poorly constructed. The windows don't close properly, the sink leaks, and the bed has an odor. This property has the potential to be one of the best resorts. The property appears as thought it's operating on a narrow budget or possibly nearing the state of going bankrupt. An investor's dream! The staff who work here are super accommodating though.

8/10
Excellent
Verified traveler, 07 May 2019
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The Staff was excellent!! Only thing I would change is the bathroom should be private.

2/10
Poor
Castillo, 28 Apr 2019
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The food very bad and overheated, the staff was not comfortable with their work, I had to leave before the Hotel because my family and I got intoxicated with the bad food that it offers us, the pool floor was damaged and the children left with their feet cut off. the pool is all dirty and there were animals inside it,very poor hygiene throughout the hotel and especially in the preparation of food,in the buffet the only meat there was chicken wings.

8/10
Excellent
Verified traveler, 19 Feb 2019
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Staff and service was excellent! We did have a hiccup with one of the showers luckily we had two.

2/10
Poor
Verified traveler, 19 Feb 2019
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Hi it’s so bad food was so old plz don’t recommend other people if it’s possible can I get my money back

2/10
Poor
Verified traveler, 19 Feb 2019
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Please don’t send any body there This property is not good for travelers

4/10
Poor
Johanna, 18 Feb 2019
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Sad

I was lost. Nobody informed us about anything going on, or things to do there. We didn’t even know what the schedule was for the buffet or the logistics of it. Then, we paid for an “All Inclusive” package and when we finally found the restaurant, it had prices. Same thing happened at the pool bar. We asked for the menu and it all had a cost (terrible drinks, by the way) Then when we were going to pay, the bartender said that he thought it was included, that he was going to check. We waited there and he never got back to us. When inside of the restaurant, nobody told us how it was, we had to wait for something similar to the check to sign it and include room number. We found out when we were walking out the door and one waiter stopped us. The so called jacuzzi was mad cold and it looked dirty. Employees are somewhat nice, but you dont know who is who. They dont wear tags and many many of them were wearing casual clothes.

2/10
Poor
Verified traveler, 04 Feb 2019
expedia-logo-v2.pngTraveller

This hotel is crazy nasty the staff have no respect and is to small, everything was really bad at this hotel nothing was good never go back to this hotel

2/10
Poor
Verified traveler, 22 Jan 2019
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Bad service, ot wasn't the same room that the have in the picture the back pool was all dirty

4/10
Poor
Verified traveler, 02 Jan 2019
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No much food variety, no activities. Everything was poor quality

10/10
Exceptional
Verified traveler, 20 Dec 2018
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The pool room has an excellent design. I love how the shower is placed in the ceiling.

2/10
Poor
Verified traveler, 09 Dec 2018
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Check In Process Was A Joke It Took About 30 Min And I Was The Only Person In Line!! Room Was Filthy Jacuzzi Room But The Jucuzzi Was Ice Cold With No WWay To Heat It Up! Only Stayed 1 Hour Then Checked Out To Go To Another Hotel!!!

8/10
Excellent
Jay, 04 Dec 2018
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I liked my room and the condition of the hotel. I also enjoyed the food and drinks. My complait is the location. It wasn't near the beach or within walking distance of the bars and clubs. But the hotel offers a free shuttle ride.

2/10
Poor
Verified traveler, 03 Dec 2018
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Need activities , services are sucks, room pool is nasty

4/10
Poor
Verified traveler, 27 Nov 2018
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The only good thing in the property was the room and the customer service. Thats it

2/10
Poor
Ana, 08 Sep 2018
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Worst Resort Ever

I had the jacuzzi room the water was cold. There was mosquito in the room

10/10
Exceptional
Verified traveler, 18 Jun 2018
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Great hotel

Excellent experience from start to finish. Driver was at airport waiting for me as promised by hotel. Food was great and made to order. Steakhouse was great and is a must do. Great security at hotel. Transportation around town was excellent.

10/10
Exceptional
Verified traveler, 13 Jun 2018
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Staff is very attentive

I loved the experience because the staff was very welcoming and attentive. They provided any help or advice 24 hours a day! The rooms were beautiful exactly like in the pictures I was taken by surprise.

2/10
Poor
Joshua, 12 Jun 2018
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Wouldn’t stay here

Worst experience ever. When I arrived I booked the penthouse they put me in a standard room. I was not placed in my proper room until my second night because penthouse was double booked. Once I was checked into the penthouse I was told the room had been serviced by house keeping it was not. Floor drain in shower was clogged so shower area flooded. I only stayed at this hotel 2 nights of the 5 nights booked due to the fact I am used to a higher standard. The rest is my stay I was at Hispaniola Beach privat condos a much nicer and cleaner place to stay.

6/10
Fair
Verified traveler, 14 May 2018
expedia-logo-v2.pngTraveller

very nice people but structure wise is very pore

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