Itchy bed

Location of the hotel was great and the staff were nice, but someone else was in our room! We were taken to the next room first which was a better room (the safe there didn’t work, though.) We could have stayed there, but we were moved to the lower grade room on a different floor. That really messed up and I was late for the program I wanted to go because of that. Also one side of the bed was so itchy. I woke up during the night because of that. We kept getting someone else’s laundry, too. We were also disappointed that there were no fruits for breakfast.

Bad

Organised early check at 7am Only 1 room ready Lots of excuses At 11,30 was told I could have a better room if I paid more Them can have better room same price Then you have to change rooms at 10.30pm to standard room No manager to speak to unless they were hiding Standard room no window Breakfast poor choice and quality

Good budget hotel.

Good hotel if you want a bed at a low price. Needs a little facelift and a bit more cleaning but overall okay stay.

a25

disturbances and bad wifi, bad smell, bad breakfast

It is close to everything in the city

It is worth the the money. Provide all basic thing during your trip. Comfort bed.

For cheap stay in central Hanoi

The room was a pleasant surprise as it was sufficiently large and well equipped. The staff was nice and smily. The downside was the breakfast, very poor, and the internet, which was intermittently working and not working. This hotel is for a cheap stay in a convenient/central location of Hanoi, but not for business.

the staffs are nice,but need to improve english level.

Great hotel in a great location

We ended up staying at the Silver Boutique Hotel for four days and it was a fantastic base in the French Quarter to see the sights of Hanoi and visit attractions further afield such as Halong Bay and Sapa. Thai at the front desk is friendly and knowledgable and was a fantastic help organising tours and train tickets. Highly recommended.

very helpful staff

NIce hotel, very friendly staff. Rooms are nice BUT aircon didn't work in my room and i was just given a small portable aricon unit. Also the guard smokes permanently in the reception area which makes breathing in the lobby close to unbearable.

Convenient Location and great service !

I really recommend this place. It is close to lot of places. Great staff and they really go out of their way to service people. Extremely professional. Would stay again at this place.

We would definitely recommend the Silver Hotel.

I would definitely recommend the Silver Hotel in Hanoi. It is a little boutique hotel that is modern, very clean and the staff were so helpful especially the manager, Miss Thai, she speaks great English and nothing was too much trouble. Without her we would probably still be sitting on a train somewhere! She wrote out directions in English and Vietnamese to make our journey to Haiphong relatively easy and gave us her business card in case we got into trouble, told us we could email or ring at any time and she would help us out. The Silver Hotel made our stay in Hanoi very enjoyable.

Staff were excellent.

The hotel is in the Business district of Hanoi. The street life/road traffic is not as busy and quieter than the other quarters (and especially the 'tourist' regions). All the staff at the hotel were more than willing to help for all of our requests. The room we were in didn't have a window (due to the nature of the buildings around all the sides) but did have a skylight. This meant early wakeups due to not being able to block the sunlight out..but it didn't concern us anyway. airconditioning and separate fans were well used and appreciated. Bathroom facilites were great.

Loved it!! Will choose this hotel again!

I loved the small hotel and personal attention we got at this hotel. The staff was polite and helpful. The hotel was charming and clean. During our stay in Hanoi, we also stayed in a 4-star hotel and the service and charm of Silver Boutique was better by far. The breakfast was okay - not great. Coffee was excellent! It was easy to get around the city from here. Everything is just a short walk or taxi ride. The area was quiet and pleasing with plenty of great restaurants.

７年10年前と同じ設備不良そのまま、後夜のレセプションスタッフが若い女性、全く英語が喋れない他のホテルスタッフも駄目部屋のカギが開かないカードキー2度も渡されて怒ったら初めて真剣に探したベトナムは何度も行きましたが怒らないと動かない。

スタッフがハートフル

建物は古く、経年の傷みはありますが、清掃は行き届いています。部屋が狭く寛げる感じではありませんでしたが、スタッフの心遣いはハートフルでした。朝食のフォーも美味！

掃除が行き届いておらず髪の毛がいっぱい。サンダルは使い回しで

いかに過ごすかは、ゲストの腕次第

ホテルのホスピタリティに完璧を求めるツーリストには向いていないかもしれませんが、 ホテルスタッフと協力して快適な環境を探ることができました。 好意的なスタッフと仲良くなることですね。 ハノイの人たちの勤勉さを信じましょう。

コストパフォーマンスが高い

ホテルの設備は問題ありません。従業員も私の下手な英語を一生懸命聞いて聞いてくれました。一番安い部屋は4面壁で窓がありませんのでご注意下さい

設備を改善すれば快適

レビューがよく、街中から少し離れているものの徒歩圏内で静かな環境ということで決めました。家にはない浴槽があり、久しぶりにお風呂につかれると楽しみにしていましたが、一定量を超えると水になってしまうらしく、お湯をためているうちにぬるま湯になり、ぬるいお風呂と水のシャワーを浴びるのが辛かったです。トイレの水が時々流れなくなったり、2つあるベッドのうち１つが異常に硬かったり、ベランダが簡易的なカギで完全に閉まらなかったり。設備面がもう少し改善されれば、静かで快適なホテルだと思う。

房间有味道

房间有味道，而且很大