Vous devez savoir

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. The following guestrooms are located within 2 connected buildings (Bird of Paradise building and Plumeria building): Deluxe Terrace, Deluxe Terrace Garden Access, Deluxe Terrace Pool View, Family Connecting Deluxe Terrace, Family Fun Deluxe Terrace, Seaview 3 Bedroom Suite with Bathtub, Seaview Deluxe Terrace, and Two Bedroom Family Suite. The elevator in the Plumeria Building will be unavailable from July 14-September 21, 2025. During this period, guests may use the elevator in Bird of Paradise Building and access Plumeria Building via the connecting pathway. One elevator in Bird of Paradise Building will be unavailable from September 15-November 20, 2025 (an alternative elevator within the building will remain available).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 0835529000528

Âge minimum

18

Frais optionnels

• Fee for buffet breakfast: approximately THB 550 for adults and THB 550 for children
• Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 6)
• Rollaway bed fee: THB 1400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Russian

Thai

English

Chinese (Mandarin)