Vous devez savoir

• Reservations are required for spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Âge minimum

18

Frais optionnels

• Airport shuttle fee: ZAR 310.00 per person (one-way)
• Airport shuttle fee per child: ZAR 310.00 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English