Vous devez savoir

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Âge minimum

18

Frais optionnels

• Airport shuttle fee: KZT 5000 per vehicle (one-way, maximum occupancy 4)
• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 3000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Russian

English

Turkish