Vous devez savoir

• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Âge minimum

18

Frais optionnels

• Airport shuttle fee: MXN 700 per person
• Airport shuttle fee per child: MXN 500 (from 3 to 9 years old)
• Early check-in fee: MXN 300 (subject to availability)
• Late check-out fee: MXN 300 (subject to availability)
• Spa fee: MXN 700

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

Spanish