Alertes de propriétés

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Administrative fee: COP 2500 per person, per night
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Vous devez savoir

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher

Âge minimum

18

Frais optionnels

• Fee for local cuisine breakfast: approximately COP 8000 for adults and COP 8000 for children
• Airport shuttle fee: COP 100000 per vehicle (roundtrip)
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 5:30 PM and 5:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

Spanish