Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests arriving at Philip S.W. Goldson International Airport (BZE) must transfer via regional flight (17-minute trip) to the island of Ambergris Caye, arriving at the San Pedro Air Strip. The resort can arrange regional flights for guests; approximately USD 170 per person, roundtrip, will be charged. Upon arrival at the San Pedro Air Strip, a resort representative will meet guests and send them on the next available shuttle to the resort (surcharge): arrival and departure shuttles leave once per hour. Guests may also choose to take a 25-minute taxi ride (surcharge) from Philip S.W. Goldson International Airport (BZE) to the dock. Upon arrival in San Pedro, guests should ask water taxi personnel to call the resort for transportation (surcharge) to/from San Pedro.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Fee for local cuisine breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
• Airport shuttle fee: USD 30 per person (roundtrip)
• Airport shuttle fee per child: USD 30 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

Spanish