Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Contactless check-in and contactless check-out are available.

Instructions spéciales

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is accessible only by boat. The mandatory transfer fee is THB 2,600 per 2 persons (one way), and THB 450 per each additional person (one way). The transfer fee includes shuttle service from the airport to Bang Rong Pier, 30-50 minute crossing via boat to Manoh Pier on Koh Yao Noi, followed by a 15-minute drive by local car to the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Airport shuttle fee: THB 2600 per vehicle (one-way, maximum occupancy 2)
• A late check-out fee will be charged
• Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

German

Thai

Filipino

English

Italian

French

Spanish