Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Instructions spéciales

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. This property requires that all guests register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Outside food is not permitted on the premises.

Frais optionnels

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Vietnamese

English