A tener en cuenta

• Pool access available from 9:00 AM to 5:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Instrucciones para Chekc-in Especial

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Transfers between Phuket International Airport and the resort are by shared car and boat according to scheduled times. Guests are met upon airport arrival and transported (approximately 20 minutes) by private luxury car to the Ao Por Grand Marina Pier. Transfers between Krabi Airport and the resort are by car and boat. Transfer time is approximately 75 minutes. The transfer cost is not included in the room rate and is payable upon arrival.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Edad mínima

18

Tasas opcionales

• Fee for buffet breakfast: approximately THB 3000 for adults and THB 1500 for children
• Airport shuttle fee: THB 4400 per person (roundtrip)
• Airport shuttle fee per child: THB 2200 (roundtrip), (from 6 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Thai

Chinese (Cantonese)

English

French

Spanish