• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-out is available.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests checking in between 6 AM - noon will be charged 50% of the standard room rate. Check-in before 6 AM will incur a charge of 100% of the daily room rate.

• Fee for buffet breakfast: approximately KZT 5500 per person
• Airport shuttle fee: KZT 20000 per vehicle (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 6216.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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