Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

A tener en cuenta

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 15 to September 30.
• Pool access available from noon to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 30 September.

Instrucciones para Chekc-in Especial

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers airport shuttle pickup service from the airport of Verona only. Please note: access to this property's full service spa is limited to 90-minutes, once per day, per guest, for the listed optional facility fee. Access must be reserved with time slots beginning from 2 PM daily, and is subject to availability.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property provides heating from October 15 - May 30. Heating is not available outside of these dates.
• The spa is open 3-10 PM on weekdays and 10 AM-8:30 PM on weekends and public holidays.

Edad mínima

18

Tasas opcionales

• Rollaway bed fee: EUR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian