• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Cashless payment methods are available for all transactions.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

• Fee for buffet breakfast: approximately KZT 5000 per person
• Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
• Rollaway bed fee: KZT 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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