Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Du solltest wissen

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.

Besondere Hinweise

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property is connected to the Franken-Therme via corridor. Guests have access to spa facilities at Franken-Therme (surcharge), including 13 saunas, an outdoor pool, and a steam bath. Guests with dietary restrictions or food allergies should contact this property in advance.

Anweisungen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and high chair
• This property accepts credit cards and cash
• This property uses solar energy
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mindestalter

18

Optionale Gebühren

• Airport shuttle fee: EUR 200 per person (one-way)
• Airport shuttle fee per child: EUR 200 (one-way)
• Pet fee: EUR 15 per pet, per night plus EUR 25 one-time cleaning fee
• Service animals are exempt from fees
• Late check-out fee: EUR 40 (subject to availability)
• Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English