Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 20000 per accommodation, per stay
• Administrative fee: COP 25000 per accommodation, per stay
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Du solltest wissen

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 6:00 AM to 6:00 PM.
• Hot springs access available from 9:00 AM to 3:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-out is available.

Besondere Hinweise

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Anweisungen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Host has indicated there is a carbon monoxide detector on the property
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and window guards
• This property is professionally cleaned

Mindestalter

18

Optionale Gebühren

• Airport shuttle fee: COP 35000 per vehicle (one-way)
• Housekeeping is available for an additional fee
• Administrative fee: COP 25000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish