The Bay Hotel

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 3)
• Self parking fee: ZAR 80 per day
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: ZAR 1540.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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