• Hot springs access available from 10:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Cashless transactions are available
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for cooked-to-order breakfast: approximately CRC 6000 for adults and CRC 4000 for children
• Airport shuttle fee: CRC 170 per vehicle
• Pet deposit: CRC 2000 per night
• Pet fee: CRC 5000 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: CRC 15 (subject to availability)
• Late check-out fee: CRC 15000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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