Du solltest wissen

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Besondere Hinweise

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers a scheduled roundtrip ferry service from Jesselton Point Ferry Terminal directly to the property. The ferry from Jesselton Point Ferry Terminal to the property departs at noon, daily. The ferry from the property to Jesselton Point Ferry Terminal departs at 11 AM, daily. Guests should arrive at least 30 minutes prior to departure. Alternatively, guests may contact the property to arrange a private boat charter for a surcharge.

Anweisungen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This hotel will place an authorization for full payment for any bookings where payment for the stay will be made on site instead of at the time of booking.

Optionale Gebühren

• Airport shuttle fee: MYR 150 per vehicle (one way)
• A late check-out fee will be charged
• Rollaway bed fee: MYR 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English