Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: THB 1500
• Christmas Eve (December 24) Gala Dinner per child: THB 750 (from 4 to 11 years old)
• New Year's Eve (December 31) Gala Dinner per adult: THB 1500
• New Year's Eve (December 31) Gala Dinner per child: THB 750 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Du solltest wissen

• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

Besondere Hinweise

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation.

Anweisungen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests younger than age 16 may not stay in the Lanai Deluxe room or use the pool in the Lanai Zone for safety reasons. They may use the main pool.

Optionale Gebühren

• Fee for buffet breakfast: approximately THB 300 for adults and THB 200 for children
• Airport shuttle fee: THB 3000 per vehicle (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Thai

English