Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Spa fee: VND 500000 per person, per stay

We have included all charges provided to us by the property.

Du solltest wissen

• Pool access available from 6:00 AM to 8:00 AM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Besondere Hinweise

The front desk is open daily from 8:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Building D]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are recommended to download the property's TTLOCK mobile app before check-in.

Anweisungen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• Guests must contact this property in advance to reserve onsite parking and access to the hot springs
• This property accepts credit cards and debit cards; cash is not accepted
• Heating is not provided
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Mindestalter

18

Optionale Gebühren

• Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
• Early check-in fee: VND 100000 (subject to availability)
• Late check-out fee: VND 100000 (subject to availability)
• Bed sheets fee: VND 300000 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Korean

Japanese

English

French