Douro Palace Hotel Resort and Spa

• The seasonal pool will be open from May to September.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 3997

• A swimming cap is mandatory in all indoor swimming pools.
• Property Registration Number 3997

• Airport shuttle fee: EUR 100 per vehicle (one way)
• Pet fee: EUR 25 per pet, per stay
• Service animals are exempt from fees
• Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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