• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property is professionally cleaned.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned

• Fee for buffet breakfast: approximately KZT 5500 for adults and KZT 5500 for children
• Airport shuttle fee: KZT 3000.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Russian

English